Guidance for growing your way
From driving demand to simplifying operations, there’s a lot to balance when it comes to your business. Here’s a roundup of tools and insights to help you stay ahead in a changing world.
Strategies for building, selling, and marketing your business your way.
What is AOV? And how can I increase it for my business?
Paying attention to your average order value (AOV) can help you allocate your marketing budget strategically and improve your bottom line. Learn how to calculate AOV and incentivize customers to spend more each time they shop with you.
Beginner’s guide: 8 types of digital advertising
Digital advertising offers precise audience targeting, cost-effectiveness, and real-time performance tracking, making it a powerful marketing tool. Learn more about the main solutions your business can use to achieve a wide range of goals.
What is on-demand delivery? Understanding express and same-day delivery options
In a world where building customer loyalty is challenging, on-demand delivery can be a game-changer. Explore different on-demand delivery options, how they work, and the powerful benefits your business can experience by offering this service.
A guide to restaurant marketing basics
With the food service industry booming, restaurants need to find ways to stand out from the competition. Get insights on restaurant marketing best practices from 2 experts and Uber Eats, including ways to increase your visibility and drive orders on third-party delivery platforms.
What is an order management system, and why is it critical for your business?
In an era when customers can order from restaurants on multiple platforms, an order management system (OMS) can be a game changer for operators. Explore how an OMS works and ways it can streamline operations while improving your bottom line.
What is a courier service?
By working with a courier service, businesses can meet growing demand for fast delivery. Learn more about courier services, how they compare to more traditional carriers, and ways to evaluate if they might be a good fit for your business.
5 Best data visualization tools for small businesses
Learn more about 5 data visualization tools that are designed to help small businesses identify key trends, optimize strategies, and achieve better results.
Types of restaurants: a guide to restaurant models and concepts
For entrepreneurs, this is an exciting time to open or expand a restaurant. As you build your business, explore popular restaurant concepts and models to choose from, along with considerations to ensure they run smoothly.
How to measure customer satisfaction
Satisfied customers are the foundation of any successful business. Learn how different metrics and methods can help you measure—and improve upon—customer satisfaction.
What is data visualization? 8 essential types for businesses
Data is the key to smarter business decisions. Explore how different types of data visualization can help you process large amounts of information, spot trends, and improve your overall performance.
How to get more reviews for your business
Online customer reviews are one of the most powerful ways to build brand awareness and earn customer trust. Learn how to ask for, manage, and get more reviews across channels.
6 tips for managing omnichannel grocery inventory
Now that many consumers prefer to buy groceries online, retailers need to take an omnichannel approach to inventory management. Explore 6 strategies for managing this process effectively.
6 strategies for effectively engaging with customers
Effective customer engagement goes beyond the transaction of a sale. Explore ways to build rapport and interact more meaningfully with your customers.
10 ways to promote and advertise your business
You don’t need an unlimited budget or dedicated team to promote your business effectively. These 10 tactics can help you reach more customers online and in your community without breaking the bank.
Omnichannel grocery: a grocer’s guide to staying competitive
A strong omnichannel grocery strategy meets your customers where they are without sacrificing quality. Explore 4 ways to create a seamless, consistent experience across your in-store and online channels.
Restaurant guide: 4 tips to prepare for summer dining
The summer months can be some of the busiest for restaurant operators. Set yourself up for success with strategies to streamline your operations, attract new customers, and create a memorable dining experience.
6 essential marketing tools for small businesses
Working at a small business, it's important to find ways to do more with less. Explore different types of marketing tools that can help you drive growth while streamlining costs and operations.
4 effective ways to increase customer satisfaction
Customer satisfaction is the key to earning a strong brand reputation and winning repeat business. Explore ways to go above and beyond your product experience to build a happy customer base.
Restaurant data analytics: how to turn insights into action
Learn how leveraging data analytics at your restaurant can help you drive sales, manage the customer experience, and control operations more strategically.
Fulfillment rate 101: How to maximize every grocery order
Learn how monitoring your online fulfillment rate can help you manage inventory more effectively, improve customer experience, and capture more revenue.
What is a virtual restaurant (and how do I start one)?
Explore how virtual restaurants, delivery-only concepts, can help you grow sales and experiment with new menu items directly from your existing kitchen.
A guide to the retail customer experience
From your in-store atmosphere to the online shopping and delivery options you offer, explore strategies for building a strong customer experience at your retail business.
What is last-mile delivery? The problem and solutions
Getting products to their final order destination is often easier said than done. Learn more about the challenges of last-mile delivery and emerging solutions that can help businesses overcome them.
8 effective grocery store marketing strategies
When it comes to grocery shopping, customers have no shortage of options at their fingertips. Explore 8 effective marketing strategies that can convince customers your store is the best option for meeting their grocery needs.
How new restaurant technology can improve the customer experience
Using the latest restaurant tech is critical for delivering consistently great customer experiences. Learn how to be strategic so you’re equipped to meet evolving expectations.
Building a unified brand experience across channels
Today, customers can interact with your business in a number of ways—from in-store visits to online orders. Creating a positive experience across these touch points can go a long way toward improving brand loyalty. Learn how.
How to respond to a bad review
Bad reviews hurt, but ignoring them can do more harm than good. Explore best practices and templates that can help you respond to bad reviews and safeguard your reputation with customers.
What is white-label delivery?
With a white-label delivery solution, your business can add on-demand delivery to your own website or app—delighting loyal customers and streamlining operations in the process. Learn more.
How to create a restaurant marketing plan
A smart marketing strategy is the best way to bring in new customers and stay top of mind for those who already like you. Learn how to create a marketing plan that contributes to your restaurant’s growth.
Best delivery options for small businesses
For small businesses, offering delivery gives you the chance to reach a larger customer base and drive new sales. Explore some of the main delivery options that can help your business grow.
6 effective ways to say thank you to customers
Saying thank you to your customers isn’t just a nice thing to do; it’s also smart business. From notes to discounts, here are 6 effective ways to show your appreciation.
How to track business expenses: 6 steps to follow
Tracking expenses is a fundamental part of running an efficient business. Discover 6 steps to help you track your business expenses easily and accurately.
How to increase restaurant sales: 13 practical ideas
All business owners can agree that it never hurts to drive more purchases. Here are 13 practical ideas you can try in your restaurant to increase sales and make a meaningful impact against your revenue goals.
How to partner with a third-party delivery platform
Customers want to experience their favorite products in the comfort of their own spaces, and it’s in your best interest to meet that demand. Explore how to use third-party delivery platforms to grow your business.
How to build customer loyalty and trust in your business
A customer who makes one purchase is worth something—but a customer who keeps returning is worth much more. Get 6 strategies to improve trust in your business and gain loyal customers.
Small business marketing: 21 ways to grow your business
There have never been more opportunities to market your small business. Explore effective strategies to get noticed, attract more customers, and drive sales.
Grow Together is a series where you can learn directly from industry peers. Inspire new ways to drive growth with creative tips and tricks from businesses like yours.
Hawaiian Bros: spreading aloha and growing with purpose
Hawaiian Bros is spreading the Aloha Spirit one plate lunch at a time. Explore how this national sensation scales with purpose, builds community, and drives growth through creative marketing opportunities on Uber Eats and beyond.
White Castle and Coca-Cola: raising the bar for online delivery menus
Learn how White Castle and Coca-Cola work together to satisfy customers’ cravings by building a food and beverage menu that shines in the digital space.
Alliance Hospitality Group: powering growth through partnership
Learn how Amber Jamal Eckerlund, Director of Marketing at Alliance Hospitality Group, works hand in hand with her dedicated Uber Eats account manager to build standout digital storefronts.
Brasa Peruvian Kitchen: where delivery drivers are treated like family
At Brasa Peruvian Kitchen, it’s all about the people. Read why Founder and CEO Michel Falcon is building a partner-centric culture that empowers delivery drivers.
Built Your Way is a series to highlight new products from Uber Eats, designed with your needs and feedback in mind.
Built Your Way: Product enhancements for every type of business
As your business needs evolve, it's important you have products that support your journey. Explore updates we've made to the platform to help you drive demand, build relationships, and streamline operations.
Built Your Way: Products that take your business further
Our new series, Built Your Way, highlights the latest product features from Uber Eats that have been designed based on your needs and feedback.
Built Your Way: Creating a grocery experience to take your business further
The grocery delivery experience on Uber Eats is built with your business in mind. Explore products to expand your reach, fulfill orders with ease, and grow on your terms.
Built Your Way: Time-saving tools to streamline the holidays
We know the holidays can be busy for your business. Explore ways to save time and streamline your operations during crunch time with Uber Eats.
Reports and more
Explore free resources and tools to help you manage and grow your business more effectively.
Webinar: Why white-label delivery?
Learn how One Table Restaurant Brands (OTRB) uses Uber Direct as a white-label delivery solution across its 2 restaurant concepts to enhance the customer experience, deepen brand loyalty, grow sales, and control costs.
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