Driving growth for small and medium-sized businesses
Get a deep dive into how Uber’s partnership with merchants impacts local communities and economies.
Our global impact at a glance
Uber Eats partners with more than 890,000 merchant partners in more than 11,000 cities across the globe, supporting the economic growth of a range of businesses including restaurants, grocery, convenience, alcohol, and retail merchants.
customers had something delivered via Uber Eats in 2022
USD was pumped into local economies in the last year due to billions of order being facilitated by the Uber Eats platform¹
are small or medium sized businesses²
Read our 2022 Merchant Impact Report
At Uber Eats, our merchant partners play a fundamental role not just in the success of our business, but in keeping us connected to the customers we serve.
Whether it’s the go-to breakfast taco place, the neighborhood florist, or the coffee shop that has great espresso and even better pastries, our team shares the same excitement for the local favorites available every day on Uber Eats. That’s why we’re committed to building products and services that bring measurable value to small business owners.
We’re proud to publish the results of our 2022 Merchant Impact Report—which come directly from a survey of merchant partners. The report represents what they care most about, and helps us understand how we can best continue to serve them as we build our businesses together.
Today and every day, we’re focused on partnering with small and medium-sized businesses (SMBs) to help them grow their businesses on their own terms—especially when times are hard. Whether through investments like our Grants for Growth Program or by partnering with other leading technology solutions to simplify operations, our teams are building new tools and resources to help merchants grow at their own speed, and in their own way. The 2022 Merchant Impact Report provides a deep dive into Uber’s work with SMB merchants, their priorities, and how our work together impacts local communities and economies.
¹ In net merchant revenues facilitated by Uber Eats in the past year.
² Globally, merchants are tagged as SMBs based on a number of factors including size of their parent chain. In this report, US and Canada SMB data is among merchants who describe themselves as a “local, independent business” and/or a “small business.”
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