• Lead generation services
• Facilitation of delivery and/or pick-up services
• Order management and tracking
• Payment processing
• Access to performance data, sales analytics and insights
• 24/7 customer support for your business, your customers and delivery people in Uber’s network

Uber One is a paid membership program that offers members specific benefits and discounts that can be applied to eligible orders via the Uber Eats app (such as $0 Delivery Fee and discounts on eligible orders). These benefits and discounts may or may not apply to your restaurant at Uber Eats’ discretion. Members are more likely, on average, to order more often compared with non members.²

You may have the option to access in-app marketing tools and purchase ads, which helps increase the likelihood of your business being placed higher in the home screen and in search and category results in the Uber Eats app.

Depending on how you choose to work with Uber Eats, different fees may be charged on orders facilitated through the platform.

The Uber Eats Fee is charged to you for every order you receive from your customers via the Uber Eats App. It varies depending on the option you choose.

Activation Fee: For new locations, a $500 (excl. GST) one-time fee will be deducted from your payments in weekly instalments. The Activation Fee is charged for each location that is on the app and covers the cost of:

• Account set-up
• Professional photography
• Initial account management and support

Damage Fee: A Damage fee of $200 (excl. GST) (per Device) is applied if there is any damage to the Device outside of normal wear and tear, the Device is lost or stolen, or you fail to return any Device within the required time period. Device includes any tablet or other mobile device that Uber provides you.

Additional details below⁴

You might encounter additional costs or Marketplace Fee modifications in your earnings statement, including (but not limited to):

• Promotion or advertisement fees: If you’re running a marketing or ads campaign through our in-app solutions, additional fees or costs may be applicable.
• Order error adjustments: These adjustments are for refunds given to your customers where the cost of such refunds are wholly or partially deducted from payments owed to you in accordance with the Merchant Refund Policy.