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Resource Library

As a customer, getting started with Uber Eats is easy. You can find support materials, including guides, educational resources and more, in one place.

Unlock the full potential of your Uber Eats account

Become a delivery pro with self guided lessons in our Merchant Academy

Merchant Academy is a one-stop shop for businesses to learn the ins and outs of the Uber Eats platform.

Restaurant menu photography guidelines

Follow these tips to create and maintain consistent, high-quality photos to feature on your Uber Eats menu.

How to handle order errors

We want to make it right, even if the order isn’t, and help protect your business from fraud.

Uber Eats Online Store

Access a wide selection of items, including window clings, delivery bags, stickers and signs that you can use to promote your delivery and pick-up options to customers.

Marketing materials for your business

Here you will find easy-to-use, customisable assets to market your delivery and pickup business.

Get insights for growing your business

Go beyond the basics with in-depth insights and actionable tips to grow and market your business.

Frequently asked questions

    • Reach more customers by adding delivery and pickup so your business appears in the Uber Eats app.
    • Build your brand by adding online ordering so customers can purchase, request delivery or arrange pickup on your existing website.
    • Drive incremental sales by adding same-day delivery to businesses of any type with Uber Direct.
  • You can find more details about managing orders and integrating your POS system on these pages.

  • You can find more information about the tools you can use to grow your business on Uber Eats here.

  • You can find more information about the tools you can use to connect with customers on Uber Eats here.

  • You can find co-marketing resources such as pre-made content for social channels, badges for your website, general guidance and more here.

  • Branding is everything! But we know it comes at a price. So we send new partners their first lot of Uber Eats bags free of charge to help you get started. To purchase more bags after your initial allocation, use the link in your Detpak confirmation email that you should have received during onboarding. This link is valid for 30 days. After that period, you can sign on to the Detpak portal using the primary email address you used when signing up for Uber Eats. Then select Forgot your password to generate a reset link.

  • Uber Eats Orders login credentials are sent by email during the onboarding process. If you need help logging in, contact our Merchant Support team at restaurants.anz@uber.com and one of our team members will be in touch.

Uber Eats merchant support

We’re here to help. Get answers to your Uber Eats merchant support questions by visiting the Merchants & Restaurants Help Centre or by contacting our Customer Support teams across the globe.

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