Your food is great—your delivery should be too
We connect restaurants to millions of customers and delivery people worldwide.
How partnering with Uber can benefit your restaurant
Expand your reach
Increase your visibility and gain new customers by featuring your restaurant on the Uber Eats app.
Deliver with confidence
Offer customers reliable and flexible delivery options with Uber’s powerful network of couriers behind you.
Integrate seamlessly
Connect your POS system to streamline operations—fewer tools, more control.
Restaurant success stories
In today’s competitive market, more and more restaurants achieve growth and success with solutions powered by Uber.
Coolhaus
Discover how this cool and quirky ice cream shop leveraged Uber Eats to gain insights and satisfy customer cravings.
Pressed
Learn how Pressed accelerated growth with a digital-first approach to distribution.
Shake Shack
Explore how Shake Shack is delighting customers with same-day delivery from its own website and app powered by Uber Direct and expanding its reach even further by listing products on the Uber Eats app.
Discover what’s possible
Streamline your daily operations with Uber. From data insights to delivery logistics, we’ve got you covered.
Flexible delivery options
Choose to fulfill orders with your own staff, Uber’s reliable courier network, or a combination of both using Uber Direct or the Uber Eats marketplace.
Marketing tools and insights
Use data and customer insights tools to design ads and launch offers that attract new customers and keep your best ones coming back.
Recognition for a job well done
Become a Top Eats merchant and receive higher visibility in the Uber Eats app when you provide stellar service.
How it works: Uber Eats Marketplace vs Uber Direct
Reach new customers and drive sales across Uber’s ecosystem with the Uber Eats marketplace, or get on-demand delivery support for owned-channel orders with Uber Direct.
Step 1
Upload your menus, hours, modifiers, and prices
Step 2
Customers place orders on the Uber Eats or Uber app
Step 3
Fulfill orders your way:
- Delivery by couriers on the Uber network
- Delivery using your drivers
- Customer pickup
Step 1
Drive demand to your sales channels
Step 2
Customers place orders on your website, app, or social media channels, or to you over the phone
Step 3
Fulfill orders:
- Delivery by couriers on the Uber network
Which solution is right for you?
Whether you're aiming to reach new customers through the Uber Eats app or streamline orders fro ur own channels, our platform offers flexible solutions to support your goals.
Marketplace
Grow your customer base by tapping into users ordering delivery or pickup in the Uber Eats app.
Hassle-free fulfillment: From ordering to real-time updates and delivery, Uber Eats connects the dots—streamlining the process for you and your customers.
Delivery options: Choose from delivery using couriers in Uber’s network, delivery using your staff, and even pickup. Customers can also schedule an order up to 7 days in advance.
Marketing and analytics: Leverage analytics and insights to track key data points, then boost your business with powerful marketing tools available in Uber Eats Manager and Ads Manager.
Flexible fee plans: Commission-based (the fee is based on your plan choice).
Integration: Flexible integration options that connect the marketplace to your POS system or ordering platform.
Uber Direct
Serve existing customers by offering delivery through your own website, app, and phone channels.
Partial fulfillment: Focus on maintaining a direct relationship with your customers while Uber Eats handles the logistics.
Delivery options: Offer on-demand delivery in under 2 hours, or on the same day. Customers can also schedule an order up to 30 days in advance.*
Marketing and analytics: Use analytics and insights (order trends, frequent order types, and key delivery zones) to run marketing and promotions on your own channels (like email, text, social media, paid ads).
Flat fee: Flat rate per delivery.
Integration: Flexible integration options that connect Uber Direct to your POS system or ordering platform.
Frequently asked questions
- What’s the best way to offer delivery without hiring my own drivers?
Uber provides a variety of solutions:
- Uber Eats: List your restaurant on the marketplace and have couriers fulfill deliveries
- Uber Direct: Use Uber’s courier network for deliveries while keeping sales on your own website or app
- Online ordering: Use Webshop or one of our platform partners to launch your own first-party online ordering channel and let Uber handle the deliveries with Uber Direct
- How can I make sure my restaurant stands out on Uber Eats?
The best way to stand out is by delivering a consistently great customer experience. Things like a complete and accurate menu, reliable operations, and strong store ratings all help your restaurant show up more often and appeal to customers. You can also boost visibility through Sponsored Listings, in-app offers, and targeted ads to reach even more potential diners.
- How do I manage delivery orders without disrupting in-store operations?
- How can I reach more customers beyond my restaurant’s location?
Uber Eats connects restaurants with millions of active users around the world who are looking for meal delivery. The platform offers marketing tools, search visibility, and customer insights to help you grow your business. For more tips on reaching more customers, check out the latest articles and resources in our Insights Hub.
Insights to power your restaurant’s growth
The right approach changes everything. Discover new ways to stay competitive with key insights and proven strategies.
A restaurant menu is far more than a list of offerings—it’s a vital branding tool and moneymaker. Learn how to create a menu that captures attention and drives orders across channels with insider tips from an expert at Uber Eats.
With the food service industry booming, restaurants need to find ways to stand out from the competition. Get insights on restaurant marketing best practices from 2 experts and Uber Eats, including ways to increase your visibility and drive orders on third-party delivery platforms.
A smart marketing strategy is the best way to bring in new customers and stay top of mind for those who already like you. Learn how to create a marketing plan that contributes to your restaurant’s growth.
Get to where you want to grow with Uber
Connect with more customers and grow your business on your terms. Partner with us today.
*This information is based on courier availability in your area.
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