Your pet store is great—your delivery should be too
Simplify your delivery and amplify your reach with the power of Uber behind you.
How partnering with Uber can benefit your pet store
Expand your reach
Increase your visibility and gain new customers by featuring your pet store on the Uber Eats app.
Deliver with confidence
Offer customers reliable and flexible delivery options with Uber’s powerful network of couriers behind you.
Integrate seamlessly
Sync your catalog to streamline operations—fewer tools, more control.
Discover what’s possible
Streamline your daily operations with Uber. From data insights to delivery logistics, we’ve got you covered.
Flexible delivery options
Choose to fulfill orders with your own staff, Uber’s reliable courier network, or a combination of both using Uber Direct or the Uber Eats marketplace.
Loyalty integration
Make it easy for loyal customers to earn rewards by linking their existing loyalty account.
How it works: Uber Eats Marketplace vs Uber Direct
Reach new customers and drive sales across Uber’s ecosystem with the Uber Eats marketplace, or get on-demand delivery support for owned channel orders with Uber Direct.
Step 1
Sync your catalog of products, prices, and inventory
Step 2
Customers place orders on the Uber Eats or Uber app
Step 3
Fulfill orders your way:
- Delivery by couriers on the Uber network
- Delivery using your drivers
Step 1
Drive demand to your sales channels
Step 2
Customers place orders on your website, app, or social media channels, or to you over the phone
Step 3
Fulfill orders:
- Delivery by couriers on the Uber network
Which solution is right for you?
Whether you're aiming to reach new customers through the Uber Eats app or streamline orders fro ur own channels, our platform offers flexible solutions to support your goals.
Marketplace
Grow your customer base by tapping into users ordering delivery or pickup in the Uber Eats app.
Hassle-free fulfillment: From ordering to real-time updates and delivery, Uber Eats connects the dots—streamlining the process for you and your customers.
Delivery options: Choose from delivery using Uber’s courier network or delivery using your own staff. Customers can also schedule an order up to 7 days in advance.
Marketing and analytics: Leverage analytics and insights to track key data points, then boost your business with powerful marketing tools available in Uber Eats Manager and Ads Manager.
Flexible fee plans: Commission-based (the fee is based on your plan choice).
Integration: Seamless catalog integration options that connect the marketplace through your existing technology platform.
Uber Direct
Serve existing customers by offering delivery through your own website, app, and phone channels.
Partial fulfillment: Focus on maintaining a direct relationship with your customers while Uber Eats handles the logistics.
Delivery options: Offer on-demand delivery in under 2 hours, or on the same day. Customers can also schedule an order up to 30 days in advance.*
Marketing and analytics: Use analytics and insights (such as order trends, frequent order types, and key delivery zones) to run marketing and promotions on your own channels (like email, text, social media, and paid ads).
Flat fee: Flat rate per delivery.
Integration: Flexible integration options that connect Uber Direct to your POS system or ordering platform.
- How can I offer fast delivery for pet food and supplies?
One way is by using on-demand delivery through Uber Direct, which lets you offer your customers delivery in under 2 hours, on the same day, or scheduled up to 30 days in advance.
- How can I use delivery to drive repeat purchases?
Insights on the dashboard in Uber Eats Manager help you identify loyal customers. With that information, you can target promotions and subscription-based delivery options.
- How do I handle large and bulky pet supply deliveries?
The Uber Eats platform enables stores to set delivery preferences to help ensure that couriers properly handle heavy pet food bags, crates, and other large items. Weight limits and size restrictions apply based on your location.
Insights to power your pet store’s growth
The right approach changes everything. Discover new ways to stay competitive with key insights and proven strategies.
From your in-store atmosphere to the online shopping and delivery options you offer, explore strategies for building a strong customer experience at your retail business.
Discover the essentials of franchise marketing in this comprehensive guide, where we break down the balanc e between corporate-led and franchise-led efforts. Learn from Uber Eats experts how to develop winning strategies and help elevate your franchise's success.
A customer who makes one purchase is worth something—but a customer who keeps returning is worth much more. Get 6 strategies to improve trust in your business and gain loyal customers.
Get to where you want to grow with Uber
Connect with more customers and grow your business on your terms. Partner with us today.
*This information is based on courier availability in your area.
Why Uber
Solutions
Business types
Business types
Resources
Resources
Pricing