Your store is great—your delivery should be too
Simplify your delivery and amplify your reach with the power of Uber behind you.
How partnering with Uber can benefit your retail store
Expand your reach
Increase your visibility and gain new customers by featuring your retail store on the Uber Eats app.
Deliver with confidence
Offer customers reliable and flexible delivery options with Uber’s powerful network of couriers behind you.
Integrate seamlessly
Sync your catalog to streamline operations—fewer tools, more control.
Retail success story
In today’s competitive market, more and more retail stores achieve growth and success with solutions powered by Uber.
EB Games
Learn how the EB Games team worked to provide an exceptional end-to-end ordering and delivery experience with Uber Direct.
Discover what’s possible
Streamline your daily operations with Uber. From data insights to delivery logistics, we’ve got you covered.
Flexible delivery options
Choose to fulfill orders with your own staff, Uber’s reliable courier network, or a combination of both using Uber Direct or the Uber Eats marketplace.
Loyalty integration
Make it easy for loyal customers to earn rewards by linking their existing loyalty account.
How it works: Uber Eats Marketplace vs Uber Direct
Reach new customers and drive sales across Uber’s ecosystem with the Uber Eats marketplace, or get on-demand delivery support for owned-channel orders with Uber Direct.
Step 1
Sync your catalog of products, prices, and inventory
Step 2
Customers place orders on the Uber Eats or Uber app
Step 3
Fulfill orders your way:
- Delivery by couriers on the Uber network
- Delivery using your drivers
Step 1
Drive demand to your sales channels
Step 2
Customers place orders on your website, app, or social media channels, or to you over the phone
Step 3
Fulfill orders:
- Delivery by couriers on the Uber network
Which solution is right for you?
Whether you're aiming to reach new customers through the Uber Eats app or streamline orders fro ur own channels, our platform offers flexible solutions to support your goals.
Marketplace
Grow your customer base by tapping into users ordering delivery or pickup in the Uber Eats app.
Hassle-free fulfillment: From ordering to real-time updates and delivery, Uber Eats connects the dots—streamlining the process for you and your customers.
Delivery options: Choose from delivery using Uber’s courier network or delivery using your own staff. Customers can also schedule an order up to 7 days in advance.
Marketing and analytics: Leverage analytics and insights to track key data points, then boost your business with powerful marketing tools available in Uber Eats Manager and Ads Manager.
Flexible fee plans: Commission-based (the fee is based on your plan choice).
Integration: Seamless catalog integration options that connect the marketplace through your existing technology platform.
Uber Direct
Serve existing customers by offering delivery through your own website, app, and phone channels.
Partial fulfillment: Focus on maintaining a direct relationship with your customers while Uber Eats handles the logistics.
Delivery options: Offer on-demand delivery in under 2 hours, or on the same day. Customers can also schedule an order up to 30 days in advance.*
Marketing and analytics: Use analytics and insights (such as order trends, frequent order types, and key delivery zones) to run marketing and promotions on your own channels (like email, text, social media, and paid ads).
Flat fee: Flat rate per delivery.
Integration: Flexible integration options that connect Uber Direct to your POS system or ordering platform.
- How do I integrate delivery into my existing retail operations?
- How can I ensure reliable and efficient order fulfillment?
Uber’s platform offers real-time tracking, proof of delivery, and performance analytics, providing smooth operations and customer satisfaction.
- What insights can I use to optimize my delivery strategy?
Uber’s analytics dashboard provides sales trends, order data, and insights to help you optimize product offerings and promotions.
Insights to power your retail store’s growth
The right approach changes everything. Discover new ways to stay competitive with key insights and proven strategies.
For customers who enjoy the convenience of making purchases online and the security of picking up orders in store, BOPIS offers the best of both worlds. Learn how your business can benefit by enabling this hybrid shopping method.
From your in-store atmosphere to the online shopping and delivery options you offer, explore strategies for building a strong customer experience at your retail business.
Sales promotions are a reliable way to attract new customers, increase average order value (AOV), and improve brand loyalty. Explore strategies for 10 types of promotions that can help your business stand out across channels and positively influence purchasing behaviors.
Get to where you want to grow with Uber
Connect with more customers and grow your business on your terms. Partner with us today.
*This information is based on courier availability in your area.
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