Turn customers into regulars—one grocery delivery at a time
Allow customers to easily order groceries directly from your website or through the Uber Eats app.
How partnering with Uber can benefit your grocery store
Expand your reach
Increase your visibility and gain new customers by featuring your grocery store on the Uber Eats app.
Deliver with confidence
Offer customers reliable and flexible delivery options with Uber’s expansive network of couriers behind you.
Integrate seamlessly
Sync your catalog to streamline operations—fewer tools, more control.
Grocery success stories
In today’s competitive market, more and more grocery retailers achieve growth and success with solutions powered by Uber.
Harris Farm
Learn how Uber Eats and Uber Direct help Harris Farm deliver nature’s best to its customers.
Carrefour
Discover how launching with Uber Eats in 2020 led to a €100 million increase in sales for Carrefour.
IGA Portside Wharf
Find out how Uber Eats helped this popular grocer build out online delivery without affecting in-store operations.
Discover what’s possible
Streamline your daily operations with Uber. From data insights to delivery logistics, we’ve got you covered.
Flexible delivery options
Choose to fulfill orders with your own staff, Uber’s reliable courier network, or a combination of both using Uber Direct or the Uber Eats marketplace.
Loyalty integration
Make it easy for loyal customers to earn rewards by linking their existing loyalty account.
How it works: Uber Eats Marketplace vs Uber Direct
Reach new customers and drive sales across Uber’s ecosystem with the Uber Eats marketplace, or get on-demand delivery support for owned channel orders with Uber Direct.
Step 1
Sync your catalog of products, prices, and inventory
Step 2
Customers place orders on the Uber Eats or Uber app
Step 3
Fulfill orders your way:
- Your shoppers, Couriers on the Uber network
- Couriers on the Uber network shop and deliver*
- Your shoppers and couriers
Step 1
Drive demand to your sales channels
Step 2
Customers place orders on your website, app, or social media channels, or to you over the phone
Step 3
Fulfill orders your way:
- Your shoppers, Couriers on the Uber network
- Couriers on the Uber network shop and deliver*
Which solution is right for you?
Whether you're aiming to reach new customers through the Uber Eats app or streamline orders fro ur own channels, our platform offers flexible solutions to support your goals.
Marketplace
Grow your customer base by tapping into users ordering delivery or pickup in the Uber Eats app.
Hassle-free fulfillment: From ordering to real-time updates and delivery, Uber Eats connects the dots—streamlining the process for you and your customers.
Delivery options: Choose from delivery using Uber’s courier network or delivery using your own staff. Customers can also schedule an order up to 7 days in advance.
Marketing and analytics: Leverage analytics and insights to track key data points, then boost your business with powerful marketing tools available in Uber Eats Manager and Ads Manager.
Flexible fee plans: Commission-based (the fee is based on your plan choice).
Integration: Seamless catalog integration options that connect the marketplace through your existing technology platform.
Uber Direct
Serve existing customers by offering delivery through your own website, app, and phone channels.
Partial fulfillment: Focus on maintaining a direct relationship with your customers while Uber Eats handles the logistics.
Delivery options: Offer on-demand delivery in under 2 hours, or on the same day. Customers can also schedule an order up to 30 days in advance.*
Marketing and analytics: Use analytics and insights (ie order trends, frequent order types, or key delivery zones) to run marketing and promotions on your own channels (email, SMS, social media, or paid ads).
Flat fee: Flat rate per delivery.
Integration: Flexible integration options that connect Uber Direct to your POS system or ordering platform.
- How can Uber help grow my grocery business?
The Uber Eats app connects millions of active users around the world with our delivery platform, which handles delivery logistics, provides business analytics, and helps optimize order sizes for higher revenue. For more tips on growing your business, check out the latest articles and resources in our Insights Hub.
- What types of grocery businesses does Uber support?
Uber partners with a variety of grocery retailers, including:
- Supermarkets and large chains: Scalable solutions for multilocation operations, with centralized management tools, regional pricing, and bulk order capabilities
- Specialty and organic grocers: Customizable menus, flexible delivery options, and targeted reach for niche customer segments
- Wholesale and bulk retailers: Support for high-volume orders and scheduled deliveries to accommodate business and bulk-buying customers
Our platform adapts to different grocery models, ensuring seamless integration, accurate inventory management, and a consistent customer experience across all your locations.
- Can I integrate my inventory and loyalty programs with Uber?
Yes. Uber supports API integration that enables real-time inventory updates and loyalty program integration while your customers are shopping through the platform.
- How does Uber handle grocery order fulfillment?
Uber’s courier network ensures stress-free deliveries with tracking that customers can follow from order placement to dropoff, plus flexible fulfillment options including priority and scheduled deliveries.
Insights to power your grocery store’s growth
The right approach changes everything. Discover new ways to stay competitive with key insights and proven strategies.
Learn how monitoring your online fulfillment rate can help you manage inventory more effectively, improve customer experience, and capture more revenue.
When it comes to grocery shopping, customers have no shortage of options at their fingertips. Explore 8 effective marketing strategies that can convince customers your store is the best option for meeting their grocery needs.
A strong omnichannel grocery strategy meets your customers where they are without sacrificing quality. Explore 4 ways to create a seamless, consistent experience across your in-store and online channels.
Get to where you want to grow with Uber
Connect with more customers and grow your business on your terms. Partner with us today.
*The option for couriers to shop for and deliver orders is currently available for businesses in Australia, Brazil, Canada, Chile, Colombia, Costa Rica, Japan, Mexico, Peru, and the US.
**This information is based on courier availability in your area.
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