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Driving growth for small and medium businesses

Get a deep dive into how Uber’s partnership with merchants impacts local communities and economies.

Our global impact at a glance

Uber Eats partners with more than 1 million merchant partners in 11,000+ cities across the globe, supporting the economic growth of a range of businesses including restaurants, grocery, convenience, alcohol and retail merchants.

125m+

customers had something delivered using Uber Eats in 2023

$35B+ USD

was pumped into local economies in the last year due to billions of order being facilitated by the Uber Eats platform*

+55%

are small or medium-sized businesses**

Read our most recent Merchant Impact Report

At Uber Eats, our merchant partners play a fundamental role not just in the success of our business, but also in keeping us connected to the customers we serve.

Whether it’s the go-to breakfast taco place, the neighbourhood florist or the coffee shop that has great espresso and even better pastries, our team shares the same excitement for the local favourites available every day on Uber Eats. That’s why we’re committed to building products and services that bring measurable value to small business owners.

We’re proud to publish the results of our Merchant Impact Report – which come directly from a survey of merchant partners. The report represents what they care most about and helps us understand how we can best continue to serve them as we build our businesses together.

Today and every day, we’re focused on partnering with small and medium businesses (SMBs) to help them grow their businesses on their own terms – especially when times are hard. Whether through investments like our Grants for Growth program or partnerships with other leading technology solutions to simplify operations, our teams are building new tools and resources to help merchants grow at their own speed and in their own way. The Merchant Impact Report provides a deep dive into Uber’s work with SMB merchants, their priorities and how our work together impacts local communities and economies.

*In net merchant revenues facilitated by Uber Eats in 2022.

**Globally, merchants are tagged as SMBs based on a number of factors including size of their parent chain. In the US and Canada report, US and Canada SMB data is among merchants who describe themselves as a ‘local, independent business’ and/or a ‘small business’.

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Uber Direct

Uber Eats Manager

Uber Direct

Uber Eats Manager