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Join today for a limited-time offer

$0 Activation Fee & 0% Uber Eats Fee on all delivery orders for 30 Days. Available to restaurants in NZ who are new to Uber Eats. T&Cs apply*

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Unlock a new revenue stream

Uber’s global platform gives you the flexibility, visibility and customer insights you need to connect with more customers. Partner with us today.

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Why Uber Eats?

Deliver your way

Our offerings are flexible so you can customise them to your needs. Get started with your delivery people or connect with delivery people through the Uber platform.

Boost your visibility

Stand out with in-app marketing to reach even more customers and increase sales.

Connect with customers

Turn customers into regulars with actionable data insights, respond to reviews or offer a loyalty program.

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How Uber Eats works for restaurant partners

Customers order

A customer finds your restaurant and places an order through the Uber Eats app.

You prepare

Your restaurant accepts and prepares the order.

Delivery people arrive

Delivery people using the Uber platform pick up the order from your restaurant, then deliver it to the customer.

‘Uber Eats extends our brand awareness to neighbourhoods that wouldn't normally be exposed to us.’

Diana Yin

Owner, Poppy + Rose, Los Angeles

Get started in just 3 steps

  1. Tell us about your restaurant.
  2. Upload your menu.
  3. Access Restaurant Dashboard and go live!

Important Information about Uber Eats

  • Uber Eats is a platform that connects customers, restaurant partners and delivery persons in a marketplace. The technology we provide maintains the Uber Eats marketplace by both balancing the interests and improving the experiences of all users.

    Uber Eats technology connects users by allowing:

    • eaters to search for and order items from merchants
    • merchants to advertise and sell their items to a wide base of eaters
    • independent delivery persons to deliver items to eaters as sub-contractors of Uber Eats

    You can click here for an overview of the responsibilities of each participant in the Uber Eats marketplace.

  • Your fees include:

    Activation Fee– a fee, payable once per location, that contributes to the costs of setting you up with a welcome kit, tablet and professional photo shoot. This fee may be deducted from your Item Payments in weekly instalments.

    Uber Eats Fee – fee is charged to you for every order you receive from your customers via the Uber Eats app. It varies depending on the option you choose.

  • An order can be completed through different options, including:

    Uber delivery option – where Uber Eats will provide delivery services to eaters who purchase items from merchants

    Self-delivery option – where merchants can use their own delivery staff to deliver items

    Non-delivery options – where merchants make the order available for the eater to pick up from their location (Pick-up) or allow the eater to dine in at their location (Dine-in)

  • By signing up to Uber Eats, you’ll be agreeing to the General Terms, Service Terms and Uber Policies. These documents form your Uber Eats Merchant Agreement. You should read these terms closely before signing up, to ensure that you understand your responsibilities and obligations under the agreement.

    Your responsibilities are detailed in your Uber Eats agreement and include:

    • setting the price of your items, ensuring the quality of your items, having accurate photos and descriptions of your items and packaging your items appropriately;

    • complying with the law and the Uber Community Guidelines, obtaining the correct approvals to provide your items (such as food or alcohol) and maintaining sufficient insurance coverage; and

    • if you choose to use the Self-Delivery Option; engaging and managing your own delivery staff, setting your self-delivery fee and self-delivery area, providing delivery services to your customers, providing support to customers for self-delivery items and ensuring that self-delivery items are delivered to customers safely and with reasonable care.

    A quick guide to key terms of the agreement is available here.

  • The Restaurant Dashboard can be accessed from various devices, e.g. tablets, computers or smartphones, where it is possible to track new orders and manage deliveries on the Uber Eats platform. The Restaurant Manager software offers more detailed access to menus, payment information, sales data and customer insights. We have a technical team ensuring that these two tools work without interruption or problem every day.

  • Depending on how many locations you have, it’s possible to become an Uber Eats restaurant partner and start accepting orders in just a few days! You can begin the process by signing up here. We’re excited to hear from you!

*Capitalised terms used in these T&Cs have the meaning given to them in the Uber Eats – Merchant Agreement General Terms (New Zealand), found here (unless otherwise defined).

This offer is for $0 Activation Fee and an Uber Eats Fee of 0% for the Uber Delivery Option (orders delivered by Uber Eats) and Self-Delivery Option (orders delivered by your own staff) for the 30 days following the completion of your first order via the Uber Eats App (Offer Period) – available only for eligible merchants (Offer).

To be eligible, a merchant must be a restaurant that has not previously signed a merchant agreement with Uber Eats and who is not part of a brand or franchise that has signed a merchant agreement with Uber Eats. This Offer is not available to non-restaurant retail merchants, such as supermarkets and bottle shops.

$0 Activation Fee will apply to each location of the eligible merchant that is onboarded and available on the Uber Eats App before 30.06.2024.

The 0% Uber Eats Fee for 30 days only applies to the Uber Delivery Option and Self-Delivery Option and does not apply to orders fulfilled via the Non-Delivery Option (orders picked up directly by your customer). The standard Uber Eats Fee will apply to Non-Delivery Option orders. Following the expiry of the Offer Period, the relevant Uber Eats Fees for the Uber Delivery Option and Self-Delivery Option will increase from 0% to the standard Uber Eats Fee for such options.

To redeem this Offer, you must enter into a merchant agreement (including via the self sign up process above) with Uber Eats before 30.06.2024.

Offer may be withdrawn at any time. Offer may be withdrawn at any time. Offer expires at 23:59 NZST 30.06.2024 unless withdrawn earlier. Uber Eats reserves the right to determine your eligibility for this Offer. Offer only valid in New Zealand where Uber Eats is available.

If you are eligible and would like to redeem this Offer, please complete the self sign up process above and we will reach out to you to discuss the details of the Offer.