Harness Uber's global platform to grow your grocery business
Whether your goal is to reach new customers, grow engagement with existing customers, or expand your geographic coverage, Uber's solutions are designed to help you scale your omni-channel grocery business with ease.
How partnering with Uber can benefit you
Incremental sales
Reach new customers, including loyal Uber One members, across Uber's rides and delivery network during their highest moment of purchase intent.
- 156 million monthly active platform consumers¹
- 19 million Uber One members across 25 countries¹
- Robust in-app advertising solutions
Delivery support you can count on
Increase your delivery coverage across channels by connecting with Uber's expansive global courier network.
- 7.4 million monthly active drivers and couriers¹
- Flexible, on-demand delivery timeframes
- Option for couriers to shop and deliver²
Customisable integration
Work with a dedicated team to build a custom brand experience that supports your goals and operations.
- 150,000 SKU catalogue transfer capacity
- Custom offers and loyalty programme integration
- Support from engineers, partner managers and other dedicated roles
Combine Uber's solutions to meet your customers where they are
The Uber Eats marketplace
Reach new customers and drive sales across Uber's ecosystem
Step 1: Transfer your lists of products, prices and inventory
Step 2: Customers place orders on the Uber Eats app
Step 3: Fulfil orders your way:
- Your shoppers, Uber couriers
- Uber couriers shop and deliver²
- Your shoppers, and either your couriers or customer pick up
Uber Direct
Get on-demand delivery support for owned channel orders
Step 1: Drive demand to your sales channels
Step 2: Customers place orders on your website, app or social media channels, or to you over the phone
Step 3: Fulfil orders your way:
- Your shoppers, Uber couriers
- Uber couriers shop and deliver²
"Now that we offer Uber Eats for 400+ shops, the amount of people we've been able to reach and offer that experience and convenience to is huge."
Amy Mount, Lead Quick Commerce Manager, ASDA
Tailored solutions that enhance the grocery delivery experience for all audiences
For customers
From scheduled delivery and live order tracking to intuitive replacement options and more, we're investing in new features that make it easier than ever for customers to get hand-picked groceries at the tap of a button. And that results in increased demand for your business.
For couriers
Through our grocery offering, couriers can boost their earning potential by shopping for and delivering orders.² We provide educational resources and real-time tips, enabling our network to help enhance your business efficiency and customer experience.
For advertisers
We offer advertising surfaces where brands can connect with customers throughout their journey with Uber. By using in-app placements such as Sponsored Items on Uber Eats, CPG advertisers can enhance their brand visibility, which can help increase shop traffic for grocers who stock those products.
"We chose Uber Direct to improve the customer experience and reduce order delivery costs. Right from the off, we went from same-day delivery to delivery in just two hours, and we reduced our average cost per delivery significantly."
Mitch Grave, Marketing and E-commerce Manager, Harris Farm Markets
Guidance and tips
Omnichannel grocery: a grocer's guide to staying competitive
A strong omni-channel grocery strategy meets your customers where they are, without sacrificing quality. Explore four ways to create a seamless, consistent experience across your in-store and online channels.
6 tips for managing omni-channel grocery inventory
Now that many consumers prefer to buy groceries online, retailers need to take an omni-channel approach to inventory management. Explore six strategies for managing this process effectively.
¹As of 30 June 2024.
²The option for couriers to shop for and deliver orders is currently available for businesses in Australia, Brazil, Canada, Chile, Colombia, Costa Rica, Japan, Mexico, Peru and the US.
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