Top Eats recognises great-quality restaurants
Top Eats recognizes restaurants that consistently go above and beyond to provide great value for customers. With the new success score, now get more out of being Top Eats.
How to earn Top Eats
Top Eats is now part of the new success score benefits. Local restaurants that earn a Great score or above at the start of the month will unlock a Top Eats badge based on performance over the previous month.*
Become a Top Eats restaurant with your success score
To become Top Eats, achieve a Great score or above by reaching the goals shown in Uber Eats Manager for each of the metrics below at the start of each month. Metrics are assessed based on performance over the previous 28 days.
Operational excellence
How consistently reliable, timely and accurate your orders are
Menu details
How your menu highlights items with photos and/or descriptions
Ratings
How much customers love your shop based on its average customer rating
Menu markup
How closely your delivery menu prices on Uber Eats align with your in-store prices
Stand out in the app with Top Eats
The Top Eats badge shows customers you're one of the best restaurants on Uber Eats
Be featured in carousels and sections of the app only for top-quality restaurants
Get discovered more easily by customers searching for high-quality, reliable restaurants
Unlock benefits to propel your business
As your quality score increases, you'll unlock benefits and recognition in the app that help boost your business. See an overview of some of the benefits you can unlock at each tier below. Check Uber Eats Manager for a full list of your benefits. Benefits are subject to change.
Top benefits | Poor | Fair | Good | Great | Excellent |
|---|---|---|---|---|---|
Eligible for running offers | |||||
Eligible for running adverts | |||||
Placement in special carousels in the app | |||||
Discounts on the Offer Fee | |||||
In-app recognition to highlight great quality | |||||
Offer fee waived | |||||
Enhanced chargeback support. |
Frequently asked questions
- What are the new criteria for achieving Top Eats?
The quality score introduces new criteria to achieve Top Eats. Now, shops that reach a Great quality score or above will unlock Top Eats. To reach a Great quality score or above, meet the goals shown for Great in Uber Eats Manager for the following metrics: operational excellence, menu mark-up, menu details and rating. Find out more here.
- Where can I find out if I meet the criteria for Top Eats?
Log in to Uber Eats Manager and navigate to the Quality Score page. There you'll see the quality score for individual shops. Shops with a Great quality score or above will achieve Top Eats, along with other rewards for the tier each month.
- Where are the rewards of becoming Top Eats?
Restaurants that achieve Top Eats will be recognised in the app with a Top Eats badge, special placement in a carousels dedicated only for Top Eats restaurants, and be highlighted as a Top Eats restaurant in additional surfaces like the Pick-up map, order checkout and more. Achieving Great unlocks a discount on the offers fee.
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