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Harness Uber's global platform to grow your grocery business

Whether your goal is to reach new customers, grow engagement with existing customers, or expand your geographic coverage, Uber's solutions are designed to help you scale your omni-channel grocery business with ease.

How partnering with Uber can benefit you

Incremental sales

Reach new customers, including loyal Uber One members, across Uber's rides and delivery network during their highest moment of purchase intent.

  • 156 million monthly active platform consumers¹
  • 19 million Uber One members across 25 countries¹
  • Robust in-app advertising solutions

Delivery support you can count on

Increase your delivery coverage across channels by connecting with Uber's expansive global courier network.

  • 7.4 million monthly active drivers and couriers¹
  • Flexible, on-demand delivery timeframes
  • Option for couriers to shop and deliver²

Customisable integration

Work with a dedicated team to build a custom brand experience that supports your goals and operations.

  • 150,000 SKU catalogue transfer capacity
  • Custom offers and loyalty programme integration
  • Support from engineers, partner managers and other dedicated roles

Combine Uber's solutions to meet your customers where they are

The Uber Eats marketplace

Reach new customers and drive sales across Uber's ecosystem

Step 1: Transfer your lists of products, prices and inventory

Step 2: Customers place orders on the Uber Eats app

Step 3: Fulfil orders your way:

  • Your shoppers, Uber couriers
  • Uber couriers shop and deliver²
  • Your shoppers, and either your couriers or customer pick up

Uber Direct

Get on-demand delivery support for owned channel orders

Step 1: Drive demand to your sales channels

Step 2: Customers place orders on your website, app or social media channels, or to you over the phone

Step 3: Fulfil orders your way:

  • Your shoppers, Uber couriers
  • Uber couriers shop and deliver²

Find out more about Uber Direct

"Now that we offer Uber Eats for 400+ shops, the amount of people we've been able to reach and offer that experience and convenience to is huge."



Amy Mount, Lead Quick Commerce Manager, ASDA

Tailored solutions that enhance the grocery delivery experience for all audiences

For customers

From scheduled delivery and live order tracking to intuitive replacement options and more, we're investing in new features that make it easier than ever for customers to get hand-picked groceries at the tap of a button. And that results in increased demand for your business.

For couriers

Through our grocery offering, couriers can boost their earning potential by shopping for and delivering orders.² We provide educational resources and real-time tips, enabling our network to help enhance your business efficiency and customer experience.

For advertisers

We offer advertising surfaces where brands can connect with customers throughout their journey with Uber. By using in-app placements such as Sponsored Items on Uber Eats, CPG advertisers can enhance their brand visibility, which can help increase shop traffic for grocers who stock those products.

"We chose Uber Direct to improve the customer experience and reduce order delivery costs. Right from the off, we went from same-day delivery to delivery in just two hours, and we reduced our average cost per delivery significantly."



Mitch Grave, Marketing and E-commerce Manager, Harris Farm Markets

Guidance and tips

Omnichannel grocery: a grocer's guide to staying competitive

A strong omni-channel grocery strategy meets your customers where they are, without sacrificing quality. Explore four ways to create a seamless, consistent experience across your in-store and online channels.

6 tips for managing omni-channel grocery inventory

Now that many consumers prefer to buy groceries online, retailers need to take an omni-channel approach to inventory management. Explore six strategies for managing this process effectively.

¹As of 30 June 2024.

²The option for couriers to shop for and deliver orders is currently available for businesses in Australia, Brazil, Canada, Chile, Colombia, Costa Rica, Japan, Mexico, Peru and the US.