Please reach out to customer support or your account manager if you have questions.
Let’s talk about pricing
The Uber Eats platform gives you flexible options and transparent pricing to help you grow your business in whatever way works best for you.
How fees work
For new locations, a $500 (excl. GST) one-time fee will be deducted from your payments in weekly instalments. The Activation Fee is charged for each location that is on the app and covers the cost of:
- Account set-up
- Professional photography
- Initial account management and support
Damage Fee: A Damage fee of $200 (excl. GST) (per Device) is applied if there is any damage to the Device outside of normal wear and tear, the Device is lost or stolen, or you fail to return any Device within the required time period. Device includes any tablet or other mobile device that Uber provides you.
*Additional details below
Uber Eats Fee
This fee is charged to you for every order you receive from your customers via the Uber Eats App. It varies depending on the option you choose. Fees shown as a percentage are calculated based on the price of the item(s) you sell (including any GST). The Uber Eats Fee excludes GST.
Fees tailored to your business
The Uber Eats Fees below apply only to orders you receive from customers via the Uber Eats app.
Deliver through your staff
You may also use your own delivery staff for virtual restaurants.
Expand your Uber Eats footprint, give customers more choice and allow them to order ahead. All Pick-up orders from your restaurant get a lower Uber Eats Fee. It’s a win-win for you and your customers.
Pick-up is not available for virtual restaurants.
If you have configured your own Uber Eats Webshop page which is connected to your website, you pay:
- 25% for Uber delivered orders
- 6% for orders using your own staff
- 6% for Pick-up orders
Simple order management
The dashboard shows the status of each customer’s order. And after you join, we can help you integrate with your existing POS, where possible.
*For any subsequent location, an Activation Fee of $350 (excl. GST) will apply.
*Activation Fees and Damage Fees will appear on your payment statement as a miscellaneous fee and may be deducted from your payments in weekly instalments.
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