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Note:

These pricing options are only applicable for restaurant merchants. If you are a retail merchant, please contact your account manager or Uber Eats support with any questions.

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Flexible pricing and fees to help you reach your goals

Grow your business your way with flexible and transparent pricing options that are within your control.¹

Marketplace pricing

Expand your reach and increase brand visibility by offering customers delivery and pick-up in the Uber Eats app.

Uber Delivery


30%



Leverage our network of delivery people to deliver.
The same Uber Eats Fee applies for virtual restaurants.

Self-delivery


16%



Own the customer experience and use your own delivery staff.
You may also use your own delivery staff for virtual restaurants.

Pick-up


6%



Give customers more choice; allow customers to pick up from your restaurant.
Pick-up is not available for virtual restaurants.

Uber Direct pricing


Offer local on-demand delivery from your own website, app or phone.

Fee

No Marketplace Fee – pay for deliveries based on a fixed fee plus distance fee.²

Value

Use Uber’s network to fulfil same-day delivery orders without listing on the Uber Eats app.

Best for

Businesses that want to offer fast delivery while maintaining control over customer interactions.

Webshop pricing


Allow customers to place orders for delivery and pick-up through a commission-free online ordering site that you control.

Fee

  • Uber Delivery – 25%
  • Self-Delivery – 6%
  • Pick-up (Non-Delivery) – 6%

Value

Direct customer sales through an integrated online ordering system.

Best for

Businesses looking to reduce reliance on third-party platforms.

Explore solutions in more detail

    • Lead generation services
    • Facilitation of delivery and/or pick-up services
    • Order management and tracking
    • Payment processing
    • Access to performance data, sales analytics and insights
    • 24/7 customer support for your business, your customers and delivery people in Uber’s network
  • Uber One is a paid membership program that offers members specific benefits and offers that can be applied to eligible orders via the Uber Eats app (such as $0 Delivery Fee and offers on eligible orders). These benefits and offers may or may not apply to your restaurant at Uber Eats’ discretion. Members are more likely, on average, to order more often compared with non-members.³

  • You may have the option to access in-app marketing tools and purchase ads, which helps increase the likelihood of your business being placed higher in the home screen and in search and category results in the Uber Eats app.

  • For new locations, a $500 (excl. GST) one-time fee will be deducted from your payments in weekly instalments. The Activation Fee is charged for each location that is on the app and covers the cost of:

    • Account setup
    • Professional photography
    • Initial account management and support

    Damage Fee: A Damage fee of $200 (excl. GST) (per Device) is applied if there is any damage to the Device outside of normal wear and tear, the Device is lost or stolen, or you fail to return any Device within the required time period. Device includes any tablet or other mobile device that Uber provides you.

    Additional details below⁴

¹The pricing plans reflected on this page are only available in Australia. If you are located outside of Australia, please update your location and language preferences at the bottom of this page to view the pricing plans available to you.

² The Uber Eats – Merchant Agreement General Terms Australia does not govern and does not apply to the Uber Direct product (including any relevant fees).

³Based on internal Uber data, comparing all orders made by Uber One members and all orders made by non-members in Australia from April 2023 to July 2023.

⁴ For any subsequent location, an Activation Fee of $350 (excl. GST) will apply. Activation Fees and Damage Fees will appear on your payment statement as a miscellaneous fee and may be deducted from your payments in weekly instalments. Use of the different service options are subject to the General Terms available here and the Service Terms available here.

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