These pricing options are only applicable for restaurant merchants. If you are a retail merchant, please contact your account manager or Uber Eats support with any questions.
Flexible pricing and fees to help you reach your goals
Grow your business your way with flexible and transparent pricing options that are within your control.¹
Marketplace pricing
Expand your reach and increase brand visibility by offering customers delivery and pick-up in the Uber Eats app.
Uber Delivery
30%
Self-delivery
16%
Pick-up
6%
Uber Direct pricing
Offer local on-demand delivery from your own website, app or phone.
Fee
No Marketplace Fee – pay for deliveries based on a fixed fee plus distance fee.²
Value
Use Uber’s network to fulfil same-day delivery orders without listing on the Uber Eats app.
Best for
Businesses that want to offer fast delivery while maintaining control over customer interactions.
Webshop pricing
Allow customers to place orders for delivery and pick-up through a commission-free online ordering site that you control.
Fee
- Uber Delivery – 25%
- Self-Delivery – 6%
- Pick-up (Non-Delivery) – 6%
Value
Direct customer sales through an integrated online ordering system.
Best for
Businesses looking to reduce reliance on third-party platforms.
Explore solutions in more detail
- Benefits included
- Lead generation services
- Facilitation of delivery and/or pick-up services
- Order management and tracking
- Payment processing
- Access to performance data, sales analytics and insights
- 24/7 customer support for your business, your customers and delivery people in Uber’s network
- Access loyal Uber One members
Uber One is a paid membership program that offers members specific benefits and offers that can be applied to eligible orders via the Uber Eats app (such as $0 Delivery Fee and offers on eligible orders). These benefits and offers may or may not apply to your restaurant at Uber Eats’ discretion. Members are more likely, on average, to order more often compared with non-members.³
- Access to marketing tools
You may have the option to access in-app marketing tools and purchase ads, which helps increase the likelihood of your business being placed higher in the home screen and in search and category results in the Uber Eats app.
- Activation Fee
For new locations, a $500 (excl. GST) one-time fee will be deducted from your payments in weekly instalments. The Activation Fee is charged for each location that is on the app and covers the cost of:
- Account setup
- Professional photography
- Initial account management and support
Damage Fee: A Damage fee of $200 (excl. GST) (per Device) is applied if there is any damage to the Device outside of normal wear and tear, the Device is lost or stolen, or you fail to return any Device within the required time period. Device includes any tablet or other mobile device that Uber provides you.
Additional details below⁴
- Additional benefits of Uber Direct
- Customers place orders on your website or app, where you choose delivery options and set delivery fees
- Send delivery fulfillment requests through the Uber Direct dashboard, through our API or through your existing order management system
- Keep customers in the know with confirmations and live delivery updates that can be customised to match your brand
- Additional benefits of Webshop
- Convert website and social media traffic into sales
- End-to-end solution including delivery facilitation, menu management, order processing and tracking, and customer data access
¹The pricing plans reflected on this page are only available in Australia. If you are located outside of Australia, please update your location and language preferences at the bottom of this page to view the pricing plans available to you.
² The Uber Eats – Merchant Agreement General Terms Australia does not govern and does not apply to the Uber Direct product (including any relevant fees).
³Based on internal Uber data, comparing all orders made by Uber One members and all orders made by non-members in Australia from April 2023 to July 2023.
⁴ For any subsequent location, an Activation Fee of $350 (excl. GST) will apply. Activation Fees and Damage Fees will appear on your payment statement as a miscellaneous fee and may be deducted from your payments in weekly instalments. Use of the different service options are subject to the General Terms available here and the Service Terms available here.
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