Reward repeat business to increase revenue
Boost your sales
Even a slight uptick in customer loyalty can increase profits. Merchants who offer loyalty programs typically increase sales by up to 10%.*
Attract new regulars
Entice new customers to try your menu, and reward them for coming back. You can create order-based or spending-based loyalty programs.
Get more eyes on your storefront
Stand out on Uber Eats. Merchants with loyalty programs show up in a featured section of the app and get their own special branding.
Build customer loyalty without the hassle
Incentivise repeat business. The Marketing tab in Uber Eats Manager gives you access to tools that make it simple to put together enticing loyalty programs.
Set a goal, see the results
Attract new customers
Boost awareness of your business with ads and offers.
Increase order volume
Entice customers to choose you over competitors with ads and offers.
Encourage customers to spend more by offering a spend and save deal
Encourage customers to spend more by offering a deal.
Reward your best customers with discounts for repeat orders.
Grow your following
Connect with customers and extend your brand with social tools.
How to launch a loyalty program
Step 1: Visit Uber Eats Manager
Sign in and look for the Marketing tab in the navigation.
Step 2: Customise your program
Select the program type, then choose your earning criteria and reward.
Step 3: Go live and reward your fans
Customers earn rewards from your business, so they’ll know where to return.
Frequently asked questions
- How do I create a loyalty program?
Log in to Uber Eats Manager and select your program type to get started. Choose between an order-based or spending-based program; customers can earn rewards after a set amount of orders with a minimum ticket size or after spending a set amount.
- Who pays for the loyalty program?
Loyalty programs work just as they would in your store. The cost goes to your business when a reward issued is redeemed.
- How does my loyalty program appear on Uber Eats?
Merchants with loyalty programs get special branding and can appear in priority sections of the app. This makes it more likely that users will find you. After a customer orders from you, they’ll be able to track their reward progress in a dedicated spot in the app.
*Based on pilots in the US and Costa Rica from September 2019 to February 2020 that included over 1,000 restaurants.
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