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Lesson 2: Setting up your storefront

In this lesson, you’ll learn how to use Uber Eats Manager to create a digital menu and storefront your customers will love.

Let’s start with what’s included. This is about using the Uber Eats Manager portal, so it may be most useful if you’re a general or location manager.

This lesson covers a lot, so feel free to do it at your own pace. You can always pick up where you left off.

Part 1: Customising your menu

Show and sell what you have to offer. See how to create, customise and update what’s available in real time.

Part 2: Managing operations

Your back of house is covered, too. Set your business up for success by learning how to optimise your operations.

Part 3: Setting up your storefront

What your customers see when they log into Uber Eats. Learn how to stand out with mouthwatering photos and can’t-miss promotions.

Part 4: Getting Manager for mobile

Run your Uber Eats presence from the palm of your hand. Never miss an order—learn how to manage your account from anywhere.

Part 1: Customising your menu

Show off what you have to offer while giving customers the power to choose exactly what they want and how they want it.

4 tips for creating a menu that drives sales

In your Manager portal, click on Menu on the left side. From there, you can either create a new menu or edit an existing one.

Make your dishes easy to customise.

Write thorough descriptions.

Add a clear photo for every item.

Organise your menu by cuisine, diet or dish type.

Menus that allow for customisation get over 20% more orders.*

Keep learning

For a more in-depth look at how to create a menu that sells, download our guide and use these best practices.

3 ways to offer your customers more

  • Become an allergy-friendly restaurant

    Let customers add allergy requests by opting in to our Allergy-Friendly Restaurant program. Plus, you’ll get listed as an allergy-friendly restaurant.

  • Allow customisations

    Log in to your Uber Eats Manager portal and go to Settings, then toggle 'Let customers share food allergies?' to On.

  • Learn more

    Have more questions about allergies? Visit our Allergy-Friendly Restaurant program FAQ.

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Part 2: Managing operations

Setting up your operations now will make running your business on Uber Eats easier.

7 things to start on first in your Manager portal

  • Define your hours so customers know when you’re open

    Click on Menu on the left, then select Edit by any menu to update its hours (for instance, breakfast from 6 am to 11 am). You can also make edits within your Uber Eats Orders app once you grant it permission.

  • Give customers accurate delivery and pick-up windows

    Prep time will be automatically added based on your cuisine, but you can make additional changes in your Manager portal.

  • Manage multiple locations from your account

    If you have multiple locations, you can view each one in your Manager portal under the Stores tab. To add additional restaurants, send us an email at restaurants@uber.com.

  • Update payment information to make getting paid easy

    Select Payments, then go to Bank Account Details and click on Add. You’ll get paid weekly on Mondays, or you can go to Payout Frequency and choose to get paid daily.

  • Include your tax information to simplify tax season

    Go to the Tax Documents page and click on the Tax Settings tab. Once there, you can also view your tax documents at any time.

  • Manage roles and permissions

    Add your staff as users, then assign people to manage certain tasks. This is also where you can identify who can see what, including payment information. You can always reset your password here if needed.

  • Enable no-contact ordering for dine-in

    Let dine-in customers view your menu and make an order directly from their phones. From Settings, click on Get QR Code. Then print your QR code and place it around your store, such as on tables or near the entrance.

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Part 3: Setting up your storefront

Updating your storefront is the best way to catch people’s attention in the app. It’s what makes you stand out and what people see when they interact with your business.

'Our takeaway and delivery business went through the roof, and Uber Eats was an absolutely key part of what happened to us.'

Jeffrey Merrihue, Owner, Heroic Italian

3 ways to step up your storefront

  • Update your Stories regularly

    When you create a Story, you’ll show up near the top of the Uber Eats feed, so it’s a great way to introduce your restaurant, run a promotion or feature a new menu item. To get started, click on Create a Story in your Manager portal.

  • Create a loyalty program

    Loyalty programs are a great way to thank regulars, encourage repeat customers and show up in the Deals section of the app. To set up and manage your loyalty program, click on Create Loyalty Program in your Manager portal.

  • Connect your Instagram

    Let people eat with their eyes by connecting your store’s Instagram account to your Uber Eats storefront. Just click on Connect to Instagram under Settings in your Manager portal.

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Part 4: Getting Manager for mobile

Manage your storefront and update your menu from anywhere, anytime. When you download the Uber Eats Manager app for iOS or Android, you’ll have access to your Manager portal no matter where you are or what you’re doing.

The takeaway

Get your go-to cheat sheet for using Uber Eats Manager to create an eye-catching storefront.

*Internal Uber Eats data. Results may vary.

**Based on global data for restaurants with fewer than 20 locations, that are non-POS integrated from 2019.

Congratulations on finishing this lesson! For more tips and inspiration, check out our other topics.

Working with Uber Eats

Accepting orders

Promoting your business

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