Top Eats recognises top-quality restaurants

*The success score is measured at the individual store level (even if you have several store locations) and brings together performance across key areas of delivery, which depending on your tier may include metrics for: menu markups, operational excellence, menu details, ratings, and use of more sustainable packaging (in markets where applicable). Your restaurant’s overall score will correspond to one of the success score tiers viewable in Uber Eats Manager. Your success score is reassessed monthly and each store’s tier may go up or down based on its performance in the key areas each month. Under each tier your store will have access to certain benefits and tools, which are viewable in Uber Eats Manager. Benefits at each tier are subject to change. For those stores in the “Excellent” tier, the specific benefits provided under monetary incentives may vary from time to time, and may not include every possible monetary incentive benefit in any given month. Stores ranked in the “Poor” tier will receive no success score benefits and may no longer be able to access some marketplace tools that were previously available to them. Additionally, stores that remain in the “Poor” tier for multiple months will receive outreach from Uber; if, after Uber’s outreach efforts to improve the success score, a store remains in the Poor tier, the store will be at risk of being removed from the Uber Eats Marketplace at Uber’s discretion. Uber Eats may change this program, ranking tiers, and corresponding scores for each tier at any time at its discretion. For more details, check out the Success Score tab in Uber Eats Manager.