The on-demand delivery revolution: Unlocking growth with rapid retail
Research report: Discover why some retailers are falling behind by not offering on-demand delivery
Key findings
40%
of UK consumers surveyed used an on-demand delivery service for groceries or non-food items in the last 12 months
2030
On-demand sales for non-food retail are forecast to surpass groceries by 2030
22%
of retailers surveyed currently offer on-demand delivery
Discover which retail categories are ahead of the curve on rapid delivery
Rapid delivery options are quickly becoming imperative for online sales across many retail product categories. Initially popularised by the grocery sector, consumer expectations have grown quickly – and on-demand sales of non-food items are now forecast to surpass groceries by 2030.
To better understand this rise and what the future of delivery will look like, Uber Direct and Retail Economics have produced this report, based on research conducted with 2,014 UK consumers and senior decision-makers across 200 retailers
The research identifies the product categories that have the greatest potential to take advantage of rapid delivery, while also highlighting the current discrepancy between consumer expectations and retailer offerings.
For retailers looking to take advantage of rapid delivery, the report shares seven strategies that will help them successfully roll out an on-demand delivery service and stay ahead of the curve.