Uber Eats merchant support
We’re here to help. Get answers to your Uber Eats merchant support questions by visiting the Merchants & Restaurants Help Centre or by contacting our Customer Support teams across the globe.
How do I log in or sign up?
Chat through Uber Eats Manager (marketplace only)
If you have an existing Uber Eats marketplace account and would like to chat with our Support team through Uber Eats Manager, follow these steps:
- Log in to your Uber Eats Manager account by using your username and password.
- Once logged in, look for a chat bubble to appear.
- Initiate a conversation with Support.
Global Merchant Support
Contact our Merchant Support teams around the world.
Marketplace For customers on the Uber Eats marketplace | Uber Direct For customers using white-label delivery | |
|---|---|---|
Australia | For restaurants All other (non-restaurant) merchant partners | Phone number: 1800-951-405 7 a.m. – 10 p.m. AEST/AEDT, 7 days a week |
Belgium | Please log in to your Uber account to view our support phone number Email: restaurants.belgium@uber.com | N/A |
Brazil | N/A | Phone number:
8000068074 Email: uberdirectbrasil@uber.com |
Canada | Phone number: French: 1-800-272-0956; Email: merchants@uber.com | Phone number: English: 1-866-987-3750; French: 1-866-987-3750; English: uberdirect@uber.com French: uberdirect-quebec@uber.com |
Chile | Phone number: 56800231021 Email: uberdirectlatam@uber.com | |
Costa Rica | Phone number: 8005425505 Email: uberdirectlatam@uber.com | |
Dominican Republic | N/A | |
Ecuador | Phone number: 1800000354 Email: uberdirectlatam@uber.com | |
El Salvador | N/A | |
France | For restaurants
Please log in to your Uber account to view our support phone number
Email: restaurantsfrance@uber.com For non-restaurants | Please log in to your Uber account to view our support contact info |
Germany | Please log in to your Uber account to view our support contact info | Please log in to your Uber account to view our support contact info |
Guatemala | N/A | |
Ireland | For restaurants
Please log in to your Uber account to view our support phone number Core support Email: ukirestaurants@uber.com Onboarding Email: uki-onboarding@uber.com For non-restaurants Small- and medium-sized businesses Email: merchant-uki@uber.com Onboarding Email: uki-onboarding@uber.com | N/A |
Japan | Please log in to your Uber account to view our support contact info | Phone number: 81800-300-4415 Email: d.jp@uber.com |
Kenya | Please log in to your Uber account to view our support phone number
Email: restaurants.kenya@uber.com | N/A |
Mexico | Phone number: 528002832975 Email: uberdirectlatam@uber.com | |
The Netherlands | Please log in to your Uber account to view our support phone number
| N/A |
New Zealand | Phone number: 0800 398 742 For restaurants Email: restaurants.anz@uber.com All other (non-restaurant) merchant partners Email: merchants.anz@uber.com | Phone number: 0800 453 950 |
Panama | N/A | |
Poland | Please log in to your Uber account to view our support phone number
Small- and medium-sized businesses Email: restauracje.polska@uber.com
| N/A |
Portugal | Please log in to your Uber account to view our support phone number
Email: restaurantes.pt@uber.com | Please log in to your Uber account to view our support contact info |
Puerto Rico | Phone number: 18003141647 Email: uberdirectlatam@uber.com | |
South Africa | Please log in to your Uber account to view our support phone number
Email: restaurantsrsa@uber.com | Please log in to your Uber account to view our support contact info |
Spain | Please log in to your Uber account to view our support phone number
Email: restaurantes.es@uber.com | Please log in to your Uber account to view our support contact info |
Sri Lanka | Phone number: 94 117733966 6.30 a.m. – 3 a.m. IST, 7 days a week Email: restaurants.colombo@uber.com | N/A |
Sweden | Please log in to your Uber account to view our support phone number
Email: support.sweden@uber.com | N/A |
Switzerland | Please log in to your Uber account to view our support phone number
| N/A |
Taiwan | Phone number: 886 27741-4632 Email: tw-eats@uber.com | Please contact your account manager for the support phone number Email: tw-eats@uber.com |
United Kingdom | For restaurants Please log in to your Uber account to view our support phone number
Core support Email: ukirestaurants@uber.com Onboarding Email: uki-onboarding@uber.com For non-restaurants | Please log in to your Uber account to view our support contact info |
United States | Phone number: 1-833-275-3287 Email: merchants@uber.com | Phone number: 1-866-987-3750 Email: uberdirect@uber.com |
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