Setting up your storefront and menu
In this lesson, you’ll learn how to use Uber Eats Manager to create a digital menu and storefront your customers will love.
Setting up your storefront
Setting up your operations now will make running your business on Uber Eats easier.
7 things to start on first in your Manager portal
Define your hours so customers know when you’re open
Click on Menu on the left, then select Edit by any menu to update its hours (for instance, breakfast from 6am to 11am). You can also make edits within your Uber Eats Orders app once you grant it permission.
Give customers accurate delivery and pickup windows
Prep time will be automatically added based on your cuisine, but you can make additional changes in your Manager portal.
Manage multiple locations from your account
If you have multiple locations, you can view each one in your Manager portal under the Stores tab. To add additional restaurants, send us an email at restaurants@uber.com.
Update payment information to make getting paid easy
Select Payments, then go to Bank Account Details and click on Add. You’ll get paid weekly on Mondays, or you can go to Payout Frequency and choose to get paid daily.
Include your tax information to simplify tax season
Go to the Tax Documents page and click on the Tax Settings tab. Once there, you can also view your tax documents at any time.
Manage roles and permissions
Add your staff as users, then assign people to manage certain tasks. This is also where you can identify who can see what, including payment information. You can always reset your password here if needed.
4 tips for creating a menu that drives sales
In your Manager portal, click on Menu on the left side. From there, you can either create a new menu or edit an existing one.
Make your dishes easy to customize.
Write thorough descriptions.
Add a clear photo for every item.
Organize your menu by cuisine, diet, or dish type.
Menus that allow for customization get over 20% more orders.*
Keep learning
For a more in-depth look at how to create a menu that sells, download our guide.
3 ways to offer your customers more
Become an allergy-friendly restaurant
Let customers add allergy requests by opting in to our Allergy-Friendly Restaurant program. Plus, you’ll get listed as an allergy-friendly restaurant.
Allow customizations
Log in to your Uber Eats Manager portal and go to Settings, then toggle “Let customers share food allergies?” to On.
Learn more
Have more questions about allergies? Visit our Allergy-Friendly Restaurant program FAQ.
Automatically optimize your menu
After working with thousands of restaurants, we’ve learned a lot about how customers order. Auto-optimization lets us analyze your menu, then make recommendations based on its performance.
Opt in
Log in to your Uber Eats Manager portal, click on Settings, then toggle “Auto-menu optimization” to On.
More photos, more orders
Menus with photos are 3x** more likely to be ordered from. That’s because people order and eat with their eyes first.
Take great photos
If you’re taking your own photos, use these tips and tricks for capturing eye-catching images.
Hire a pro
If you’d rather work with a photographer, you can schedule a menu photo shoot with us. (US Merchants only)
Changes to your menu items and opening hours
Running a limited-time menu? Closing shop for a special occasion? Here's how to keep customers in the loop.
3 ways to update your storefront
Edit opening hours in Uber Eats Manager
Go to the Hours page and select Holiday hours. At the bottom, select Add more, choosing the date that needs adjustments. Select Closed all day, or adjust opening hours. Then click Save.
Edit opening hours in Uber Eats Orders tablet
First tap the menu icon ☰. Then you’ll want to select the Hours tab. Find Holiday hours. Then add, remove, or edit the days where you need to change hours of operation.
Edit the menu in Uber Eats Orders tablet
Select Menu availability, then Available. You’ll be able to mark it out of stock for the day or indefinitely. To make it available, simply follow the same process and mark it as Available. For more info on menu changes, see our guide.
Changes to order and prep times
Learn the options you have to keep up with orders on even the most demanding of days.
Managing orders and your time
Every minute in the kitchen is critical. Use these tools to reduce wait times, give yourself a buffer, or hit pause so orders don’t pile up.
Enable busy mode
Tap Settings on the homescreen, then Start busy mode. Pick the length of fulfillment time and how long busy mode is needed. To return to normal, tap End busy mode. For more info on managing orders, see our guide.
Give yourself more prep time
Tap the arrows by the remaining pick up time to delay the order by 5, 10, 20, or even 30 minutes. Order ETAs will update automatically. This feature can only be used only once per order.
Pause or stop new orders
Tap the navigation button and hit Pause new orders. Then Confirm. To receive orders again, go to the Settings tab on the homescreen, then Resume new orders.
Getting Manager for mobile
Manage your storefront and update your menu from anywhere, anytime. When you download the Uber Eats Manager app for iOS or Android, you’ll have access to your Manager portal no matter where you are or what you’re doing.
For more information on getting started, check out our other lessons.
*Internal Uber Eats data. Results may vary.
**Based on global data for restaurants with fewer than 20 locations, that are non-POS integrated from 2019.
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