Lesson 2: Setting up your storefront
In this lesson, you’ll learn how to use Uber Eats Manager to create a digital menu and storefront your customers will love.
Let’s start with what’s included. This is about using the Uber Eats Manager portal, so it may be most useful if you’re a general or location manager.
This lesson covers a lot, so feel free to do it at your own pace. You can always pick up where you left off.
Part 1: Customizing your menu
Show and sell what you have to offer. See how to create, customize, and update what’s available in real time.
Part 2: Managing operations
Your back of house is covered, too. Set your business up for success by learning how to optimize your operations.
Part 3: Setting up your storefront
What your customers see when they log into Uber Eats. Learn how to stand out with mouthwatering photos and can’t-miss promotions.
Part 4: Getting Manager for mobile
Run your Uber Eats presence from the palm of your hand. Never miss an order—learn how to manage your account from anywhere.
4 tips for creating a menu that drives sales
In your Manager portal, click on Menu on the left side. From there, you can either create a new menu or edit an existing one.
Make your dishes easy to customize.
Write thorough descriptions.
Add a clear photo for every item.
Organize your menu by cuisine, diet, or dish type.
Menus that allow for customization get over 20% more orders.*
Keep learning
For a more in-depth look at how to create a menu that sells, download our guide and use these best practices.
3 ways to offer your customers more
Become an allergy-friendly restaurant
Let customers add allergy requests by opting in to our Allergy-Friendly Restaurant program. Plus, you’ll get listed as an allergy-friendly restaurant.
Allow customizations
Log in to your Uber Eats Manager portal and go to Settings, then toggle “Let customers share food allergies?” to On.
Learn more
Have more questions about allergies? Visit our Allergy-Friendly Restaurant program FAQ.
Automatically optimize your menu
After working with thousands of restaurants, we’ve learned a lot about how customers order. Auto-optimization lets us analyze your menu, then make recommendations based on its performance.
Opt in
Log in to your Uber Eats Manager portal, click on Settings, then toggle “Auto-menu optimization” to On.
More photos, more orders
Menus with photos are 3x** more likely to be ordered from. That’s because people order and eat with their eyes first.
Take great photos
If you’re taking your own photos, use these tips and tricks for capturing eye-catching images.
Hire a pro
If you’d rather work with a photographer, you can schedule a menu photo shoot with us.
Part 2: Managing operations
Setting up your operations now will make running your business on Uber Eats easier.
7 things to start on first in your Manager portal
Define your hours so customers know when you’re open
Click on Menu on the left, then select Edit by any menu to update its hours (for instance, breakfast from 6am to 11am). You can also make edits within your Uber Eats Orders app once you grant it permission.
Give customers accurate delivery and pickup windows
Prep time will be automatically added based on your cuisine, but you can make additional changes in your Manager portal.
Manage multiple locations from your account
If you have multiple locations, you can view each one in your Manager portal under the Stores tab. To add additional restaurants, send us an email at restaurants@uber.com.
Update payment information to make getting paid easy
Select Payments, then go to Bank Account Details and click on Add. You’ll get paid weekly on Mondays, or you can go to Payout Frequency and choose to get paid daily.
Include your tax information to simplify tax season
Go to the Tax Documents page and click on the Tax Settings tab. Once there, you can also view your tax documents at any time.
Manage roles and permissions
Add your staff as users, then assign people to manage certain tasks. This is also where you can identify who can see what, including payment information. You can always reset your password here if needed.
Enable no-contact ordering for dine-in
Let dine-in customers view your menu and make an order directly from their phones. From Settings, click on Get QR Code. Then print your QR code and place it around your store, such as on tables or near the entrance.
Part 3: Setting up your storefront
Updating your storefront is the best way to catch people’s attention in the app. It’s what makes you stand out and what people see when they interact with your business.
Update your Stories regularly
When you create a Story, you’ll show up near the top of the Uber Eats feed, so it’s a great way to introduce your restaurant, run a promotion, or feature a new menu item. To get started, click on Create a Story in your Manager portal.
“Our takeout and delivery business went through the roof, and Uber Eats was an absolutely key part of what happened to us.”
Jeffrey Merrihue, Owner, Heroic Italian
Part 4: Getting Manager for mobile
Manage your storefront and update your menu from anywhere, anytime. When you download the Uber Eats Manager app for iOS or Android, you’ll have access to your Manager portal no matter where you are or what you’re doing.
The takeaway
Get your go-to cheat sheet for using Uber Eats Manager to create an eye-catching storefront.
*Internal Uber Eats data. Results may vary.
**Based on global data for restaurants with fewer than 20 locations, that are non-POS integrated from 2019.
Congratulations on finishing this lesson! For more tips and inspiration, check out our other topics.
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