Uber Eats merchant support
We’re here to help. Get answers to your Uber Eats merchant support questions by visiting the Merchants & Restaurants Help Center or by contacting our Customer Support teams across the globe.
How do I log in or sign up?
Chat through Uber Eats Manager (marketplace only)
If you have an existing Uber Eats marketplace account and would like to chat with our Support team through Uber Eats Manager, follow these steps:
- Log in to your Uber Eats Manager account by using your username and password.
- Once logged in, look for a chat bubble to appear.
- Initiate a conversation with Support.
Global Merchant Support
Contact our Merchant Support teams around the world.
Marketplace | Uber Direct For customers using white-label delivery |
|---|---|
For restaurants All other (non-restaurant) merchant partners | |
Core support: 02 808 66 28 Onboarding: 3228086628 Email: restaurants.belgium@uber.com | N/A |
N/A | Phone number:
8000068074 Email: uberdirectbrasil@uber.com |
Phone number: French: 1-800-272-0956; Email: merchants@uber.com | Phone number: 1-866-987-3750; Email: uberdirect@uber.com |
Phone number: 56800231021 Email: uberdirectlatam@uber.com | |
Phone number: 8005425505 Email: uberdirectlatam@uber.com | |
N/A | |
Phone number: 1800000354 Email: uberdirectlatam@uber.com | |
N/A | |
For restaurants Phone number: 33805084286 Email: restaurantsfrance@uber.com For non-restaurants | Phone number: 33805088895 Email: direct-fr@uber.com |
Phone number: 498007237181 Email: restaurants.germany@uber.com | Phone number: 498000002716 Email: direct-de@uber.com |
N/A | |
For restaurants Core support Phone number: 35314854350 Email: ukirestaurants@uber.com Onboarding Phone number: 441213682099 For non-restaurants Small and medium-sized businesses Phone number: 35314854350 Email: merchant-uki@uber.com Enterprise Phone number: 3531800816292 Onboarding Phone number: 441213682099 | N/A |
Phone number: 0800-300-5425 Email: r.jp@uber.com | Phone number: 0800-300-4415 Email: d.jp@uber.com |
Phone number: +254800 724 784 Email: restaurants.kenya@uber.com | N/A |
Phone number: 528002832975 Email: uberdirectlatam@uber.com | |
N/A | |
Phone number: 0800 398 742 For restaurants Email: restaurants.anz@uber.com All other (non-restaurant) merchant partners Email: merchants.anz@uber.com | Phone number: 0800 453 950 |
N/A | |
Phone number: 48 22 307 09 88
| N/A |
Phone number: 351 800 180 049 Email: restaurantes.pt@uber.com | Phone number: 351 800 180 049 Email: direct-pt@uber.com |
Phone number: 18003141647 Email: uberdirectlatam@uber.com | |
Phone number: 2710 500 2150 Email: restaurantsrsa@uber.com | Phone number: +2710 500 2150 Email: direct-rsa@uber.com |
Phone number: 34 911 232 186 Email: restaurantes.es@uber.com | Phone number: +34 900 839 093 Email: direct-es@uber.com |
N/A | |
Phone number: 46844682310 Email: support.sweden@uber.com | N/A |
Phone number: 41225181767 Email: restaurants.switzerland@uber.com | N/A |
Phone number: 886 27741-4632 Email: tw-eats@uber.com | |
For restaurants Core support Phone number: 448081785518 Email: ukirestaurants@uber.com Onboarding Phone number: 441213682099 For non-restaurants | Phone number: 8081751951 Email: direct-uki@uber.com |
Phone number: 1-833-275-3287 Email: merchants@uber.com | Phone number: 1-866-987-3750 Email: uberdirect@uber.com |
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