Having trouble logging in or forgot your username or password?
Fast Track Device Restore: Get Back Online In A Few Easy Steps
What you'll need to reset your Uber managed device: Wi-Fi network and password.
Step 1: Reset your Uber managed device
Follow this sequence to factory reset your Uber managed device:
Settings > Reset options > Erase all data (factory reset) > Erase all data
Step 2: Set up your Uber managed device
Use the Wi-Fi menu to connect and follow instructions through the "Setting up work device" steps.
It may take up to 30 minutes for your device to update.
Step 3: Click on the Uber Eats Order Manager app
Your device will automatically log in using your credentials
You should now be able to take orders.
Still need help
Having trouble logging in or forgot your username or password? Dial 593 2 401 8941 or visit the Help Center.
This process will help you install the Uber Eats Orders app fresh. You’ll need a Google account.
This process will help you wipe your Uber-managed device and reconfigure it from scratch.
This process guides you through setting up your printer with the Uber Eats Order Manager app.
Reset tablet: Play Store
For this you will need the following: Your Android tablet, your Wi-Fi network password, and your Uber Eats Order Manager login credentials.
Step 1: Connect and sign-in
Connect tablet to Wi-Fi, then sign in to Google Play Store (or create an account)
Step 2: Download the app
Open the Play Store and search "Uber Eats Order Manager," find the official Uber Technologies, Inc. app, tap Install.
Step 3: Log in
Open the app, enter your Uber Eats Order Manager credentials, and enable permissions.
You should now be able to take orders
Full reset with QR code
For this you will need the following: Your Android tablet, your Wi-Fi network password, your Uber Eats Order Manager login credentials, and your setup QR code from Uber.
Step 1: Have your set-up QR code ready
Check your email from Uber. Having problem accessing your email? Get your QR code using this link.
Note: QR codes are country-specific.
Step 2: Reset your Uber managed device
Follow this sequence to factory reset your Uber Managed device:
Settings > Reset options > Erase all data (factory reset) > Erase all data
Step 3: Set up your Uber managed device
Firmly tap the screen multiple times until the QR Code Reader appears.
Step 4: Scan QR code
Scan code on your phone using the Uber managed device.
Step 5 — Connect to Wi-Fi:
Use the Wi-Fi menu to connect and follow instructions through the "Setting up work device" steps. It may take up to 30 minutes for your device to update.
Step 6: Setup kiosk mode
Once the setup has started, the Ivanti Go app will launch.
Follow this sequence in Ivanti to reset the device back to factory.
Kiosk > Enable permissions > Wait for Uber Eats app to download > Log in
Printer setup workflow
This will guide you step by step to set up your printer with the Uber Eats Order Manager app.
Start by opening the Uber Eats Order Manager app on your tablet
Tap on the "hamburger icon" located at the top left corner of the screen
Tap on Settings
Then tap on “Receipt Printing”
Now that you see this screen, tap Select to begin searching for printers
Your printer should appear shortly
If it doesn't, please check that Bluetooth and Wi-Fi are enabled by tapping “Settings” and granting permissions for “Location” and “Nearby devices”.
Select your printer and proceed
Tap Test Print to complete setup and you're all set
You should now be able to print receipts
If the steps above do not restore your device, please follow the options below.
Uber Eats Orders Web
For Restaurants
Instructions for logging in to Uber Eats Orders app
- Open Uber Eats Orders on web
- Enter the credentials (email and password) associated with your restaurant account. Having trouble locating your UEO credentials? See here.
Note: This tab must remain open to stay online. The functionality of Uber Eats Orders web is limited and the device may not chime or connect to the printer.
Important reminder: Uber Eats will never ask you to share PIN codes, bank account information, passwords, or other sensitive business or personal information over text, email, or phone