Please enable Javascript
Skip to main content

Uber Eats merchant support

We’re here to help. Get answers to your Uber Eats merchant support questions by visiting the Merchants & Restaurants Help Center or by contacting our Customer Support teams across the globe.

How do I log in or sign up?

  • To log in to your existing Uber Eats marketplace account, go HERE.

  • To sign up for a new Uber Eats marketplace account, go HERE.

Chat through Uber Eats Manager (marketplace only)

If you have an existing Uber Eats marketplace account and would like to chat with our Support team through Uber Eats Manager, follow these steps:

  1. Log in to your Uber Eats Manager account by using your username and password.
  2. Once logged in, look for a chat bubble to appear.
  3. Initiate a conversation with Support.

Global Merchant Support

Contact our Merchant Support teams around the world.

Global Merchant Support

Marketplace

Uber Direct

For customers using white-label delivery

For restaurants
Phone number: 1800-839-157 Email: restaurants.anz@uber.com

All other (non-restaurant) merchant partners
Phone number: 1800-839-157 Email: merchants.anz@uber.com

Phone number: 1800-951-405

7am-10pm AEST/AEDT, 7 days a week

Email: direct.merchants.anz@uber.com

Please log in to your Uber account to view our support phone number

Email: restaurants.belgium@uber.com

N/A

N/A

Phone number: 8000068074
Available 24 hours a day, 7 days a week

Email: uberdirectbrasil@uber.com

Phone number:
English: 1-833-275-3287;
24 hours a day, 7 days a week

French: 1-800-272-0956;
5am-10pm PT, 7 days a week

Email: merchants@uber.com

Phone number: 1-866-987-3750;
24 hours a day, 7 days a week

Email: uberdirect@uber.com

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 5680 091 4749

Phone number: 56800231021
Available 24 hours a day, 7 days a week

Email: uberdirectlatam@uber.com

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 8005425503

Phone number: 8005425505
24 hours a day, 7 days a week

Email: uberdirectlatam@uber.com

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 1 84 92 00 15 90

N/A

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 593 2 401 8941

Phone number: 1800000354
24 hours a day, 7 days a week

Email: uberdirectlatam@uber.com

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 503 2113 1852

N/A

For restaurants

Please log in to your Uber account to view our support phone number

Email: restaurantsfrance@uber.com

For non-restaurants
Email: magasin-france@uber.com

Please log in to your Uber account to view our support contact info

Please log in to your Uber account to view our support contact info

Please log in to your Uber account to view our support contact info

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 502 2458 1309

N/A

For restaurants

Please log in to your Uber account to view our support phone number

Core support

Email: ukirestaurants@uber.com

Onboarding

Email: uki-onboarding@uber.com

For non-restaurants

Small and medium-sized businesses

Email: merchant-uki@uber.com

Onboarding

Email: uki-onboarding@uber.com

N/A

Please log in to your Uber account to view our support contact info

Phone number: 0800-300-4415
7am-10pm JST, 7 days a week

Email: d.jp@uber.com

Please log in to your Uber account to view our support phone number

Email: restaurants.kenya@uber.com

N/A

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 800 044 0217

Phone number: 528002832975
Available 24 hours a day, 7 days a week

Email: uberdirectlatam@uber.com

Please log in to your Uber account to view our support phone number

Email: restaurants.nederland@uber.com

N/A

Phone number: 0800 398 742

For restaurants Email: restaurants.anz@uber.com

All other (non-restaurant) merchant partners

Email: merchants.anz@uber.com

Phone number: 0800 453 950
9am-12am NZST, 7 days a week

Email: direct.merchants.anz@uber.com

WhatsApp: 52 1 554 999 9129

8am-10pm COT, 7 days a week

Phone number: 507 836 5688

N/A

Please log in to your Uber account to view our support phone number

Small and medium-sized businesses

Email: restauracje.polska@uber.com

Enterprise Email:partnerzy.polska@uber.com

N/A

Please log in to your Uber account to view our support phone number

Email: restaurantes.pt@uber.com

Please log in to your Uber account to view our support contact info

WhatsApp: 52 1 554 999 9129

8am-10pm, 7 days a week

Phone number: 787 419 4186

Phone number: 18003141647
24 hours a day, 7 days a week

Email: uberdirectlatam@uber.com

Please log in to your Uber account to view our support phone number

Email: restaurantsrsa@uber.com

Please log in to your Uber account to view our support contact info

Please log in to your Uber account to view our support phone number

Email: restaurantes.es@uber.com

Please log in to your Uber account to view our support contact info

Phone number: 94 117733966

6:30am-3am IST, 7 days a week

Email: restaurants.colombo@uber.com

N/A

Please log in to your Uber account to view our support phone number

Email: support.sweden@uber.com

N/A

Please log in to your Uber account to view our support phone number

Email: restaurants.switzerland@uber.com

N/A

Phone number: 886 27741-4632

Email: tw-eats@uber.com

Please contact your Account Manager for the support phone number

Email: tw-eats@uber.com

For restaurants

Please log in to your Uber account to view our support phone number

Core support Email: ukirestaurants@uber.com

Onboarding

Email: uki-onboarding@uber.com

For non-restaurants
Email: merchant-uki@uber.com

Please log in to your Uber account to view our support contact info

Phone number: 1-833-275-3287
Available 24 hours a day, 7 days a week

Email: merchants@uber.com

Phone number: 1-866-987-3750
Available 24 hours a day, 7 days a week

Email: uberdirect@uber.com

Select your preferred language
EnglishDeutsch