Your customers, your way
Expand your reach
Make your business more accessible to new and existing customers by integrating Uber Eats into your website.
Own customer relationships
Get closer to customers by better understanding what makes them happy. Access user data, like order history, if they opt in at checkout.
Lower commission fees
For orders placed using Uber on your website or app, you pay 2.5% order processing + $0.29 per order. That’s it.
Adding a new way to order is simple
Step 2: Follow the guide in your app
Select the Online Ordering section in the side navigation. You’ll see a step-by-step guide to setting up your online ordering page, with more details on pricing.
Step 3: Create and customize your page
After accepting the Terms and Conditions, choose Create your page to customize your site with your logos and colors, and then get a unique URL for your set of stores.
“Uber Eats really saved us during COVID. We would have been dead without them and we’re really thankful about it.”
Jimmy Golemis, Owner, Tops Diner
Frequently asked questions
- How is online ordering different from how I currently partner with Uber Eats?
Online ordering enables you to create your own ordering page to reach customers beyond Uber Eats. Customers can place and track orders powered by Uber Eats directly from your website. Starting soon, you’ll be able to customize your page with your logo and brand colors as well as access customer data if they opt in at checkout.
- How long does it take to set up online ordering?
Creating an online ordering page is quick and easy: log in to Uber Eats Manager, accept the Terms and Conditions, and get started accepting orders right away. Online ordering leverages your existing menu and hours, so there’s no additional setup. After creating your page, copy the link provided or get a button to embed into your website.
- How do I set my menu offerings and my hours?
No need. Your online ordering page uses your existing menu and hours, so there’s no additional setup. If you’d like to make changes, log in to Uber Eats Manager. Changes will apply to both your existing menu and your online ordering page.
- How do I add online ordering to my website?
After accepting the Terms and Conditions, your online ordering page is created in one click. Copy the link to add to your website and share with your customers.
- How do customers access online ordering from my website?
You’ll receive a custom link, which you can add to your website, social media, newsletters, and more to start accepting orders. When customers click on this link, they’ll be taken directly to your online ordering page. We’ll also provide copyable code to add to your website editor if you’d prefer to add a stylized button to your website.
- How do I receive an order?
- How are orders fulfilled?
- How and when will I get paid for online orders?
You’ll receive your payments on the same schedule that you currently do with Uber Eats.
- How do I create a promotion for my online ordering site?
Create promotions in the Marketing section of Uber Eats Manager the same way you would for your existing menu. Any promotions you run will be available to customers through your online ordering page and your existing menu.
- Can I set up online ordering if I’m not an existing Uber Eats partner?
Not yet, but we're working on it. Stay tuned.
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