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Day 1: Your first steps

Welcome to Uber Eats! It’s time to get your restaurant up and running. To access Uber Eats Manager and real-time alerting from anywhere, anytime, download the mobile app.

Ensure you get paid by adding your banking and tax information

Step 1

Log in to your online portal - Uber Eats Manager. You should have received an email titled “Welcome to Uber Eats”, where you’ll find a link to either login (using your same email address) or create an account. To reset your password, click “Forgot password”.

Step 2

In order to get paid, you’ll need to navigate to the Payments tab in Uber Eats Manager:

  1. Scroll down and add your banking details (video here)
  2. Click on the Tax Settings section, which can be found on the Tax Information tab of the Uber Eats Manager homepage. This is where you will submit your tax information.

Download the Uber Eats Manager mobile app

To access Uber Eats Manager and real-time alerting from anywhere, anytime, download the mobile app.

Explore your primary tools

Learn about the primary tools you’ll be using to get started with Uber Eats. For more information on how to use each tool, click on the how-to guides link below.

  • Online tool found in Uber Eats Manager used to update and optimize your in-app menu and store hours

  • Update your menu:

    • Update menu categories, items, modifiers and prices
    • View your menu online

    Confirm/update your store hours and tax rates

    Upload new photos of menu items

  • Click on the Menu tab in Uber Eats Manager

Other helpful tips

Add multiple locations to Manager app

If you have multiple locations, you can add more store locations and toggle between them by creating a master login to reconcile payments.

Add more users to Manager app

To add new users, navigate to the Users tab and add any new users’ email addresses. Note that users must have an existing Uber account.

Have any questions or need help?

Choose from the options below to get help with your account and orders.

Help Center

Search your issue on our Help Center’s FAQ page.

Call or text

For restaurant owners, contact Uber Eats Support. If you call, press 1 for Restaurants, then press 2 if you haven’t completed an order yet. You can also click below to reach out.

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