The latest updates from Uber Eats

Check out below how our most recent enhancements help make driving demand, optimizing operations, and focusing on your bottom line even easier.

New features designed to help elevate your experience

See how these updates can help you maximize your partnership with Uber Eats.

Drive demand

Boost sales during popular Retail Moments

Busy consumers often delay holiday and seasonal shopping until the last minute—prompting need-it-now purchases as key moments approach.

It’s why Uber Eats has new exclusive hubs for holidays and other seasonal opportunities. By driving traffic to these hubs through integrated marketing campaigns, we can help you capture new customers and incremental sales. Our hubs help amplify your brand and make shopping easier for customers by using high-profile placement of your items and offers for key moments like:

Mother’s and Father’s Day: Offer curated items, perfect for those needing last-minute delivery to celebrate Mom and Dad.
Back-to-school season: Help parents check off their entire shopping list—from notebooks and backpacks to snacks— all in one place.
Halloween: Promote candy, spooky decor, and so much more, delivered to customers when they need it.
Winter holidays: From Black Friday through New Year’s Day, get right in front of customers during the busiest time of year.

Using our calendar helps you plan around key moments like these, so you can show up when it counts—maximizing your reach and turning seasonal demand into real sales.

Make this a year worth celebrating. Talk to your account manager to get started.

Increase customer spending through order edits

When it comes to on-demand grocery orders, customers expect convenience without sacrificing control.

Order edits provide a simple way for customers to get everything they need, with more ease and flexibility, and in fewer steps.

Changes to their orders can be made right up until the time that shopping is completed.

It’s a win for merchants, too: over 90% of order edits involve adding extra items, boosting sales and satisfaction in the process.

Optimize operations

Turn insights into impact with Uber Eats Manager

To make managing your business even easier, we’ve fine-tuned Uber Eats Manager to help you easily view daily performance, identify purchasing trends, and dive deep into your own personalized analytics.

Maybe the best bit: it’s not limited to one user. Uber Eats Manager allows and encourages brand-level administrators to grant secure access to store-level managers and other team members, keeping everyone in your organization on the same page.

Why is that important? Because shared visibility to key metrics can help empower teams to take ownership of performance and unite around common goals.

Reinforce reliability

Get more order engagement with Live Activities

Live Activities brings order tracking onto iOS lock screens, making it easier for customers to stay engaged even after they’ve closed the Uber Eats app.

Better visibility for them means more engagement, that can lead to improved order accuracy—and a better experience from start to finish for everyone.

Enhanced customer feedback to power better fulfillment

Our latest enhancements to ratings and reviews allow customers to provide more specific feedback on original and replacement items. They now have the option to select quality, missing items, and brands, to name a few.

This update provides more actionable insights that help pinpoint where fulfillment errors occur, turning feedback into a smart tool for improving the reliability of future orders and delivering a better customer experience.

Until next time

Uber Eats updates are designed to keep you informed and help you get the most from the platform. To learn more about these features and other enhancements reach out to your account or partner manager. Thank you for your partnership.

Products and features mentioned in this article may not be available in your region. Please reach out to Uber for Business customer support if you have questions.