Let’s start with what’s included. This is about using the Uber Eats Manager portal, so it may be most useful if you’re a general or location manager.
This lesson covers a lot, so feel free to do it at your own pace. You can always pick up where you left off.
4 tips for creating a menu that drives sales
In your Manager portal, click on Menu on the left side. From there, you can either create a new menu or edit an existing one.
Make your dishes easy to customize.
Write thorough descriptions.
Add a clear photo for every item.
Organize your menu by cuisine, diet, or dish type.
Menus that allow for customization get over 20% more orders.*
3 ways to offer your customers more
Become an allergy-friendly restaurant
Let customers add allergy requests by opting in to our Allergy-Friendly Restaurant program. Plus, you’ll get listed as an allergy-friendly restaurant.
Log in to your Uber Eats Manager portal and go to Settings, then toggle “Let customers share food allergies?” to On.
Automatically optimize your menu
After working with thousands of restaurants, we’ve learned a lot about how customers order. Auto-optimization lets us analyze your menu, then make recommendations based on its performance.
Log in to your Uber Eats Manager portal, click on Settings, then toggle “Auto-menu optimization” to On.
More photos, more orders
Menus with photos are 3x** more likely to be ordered from. That’s because people order and eat with their eyes first.
Part 2: Managing operations
Setting up your operations now will make running your business on Uber Eats easier.
7 things to start on first in your Manager portal
Define your hours so customers know when you’re open
Click on Menu on the left, then select Edit by any menu to update its hours (for instance, breakfast from 6am to 11am). You can also make edits within your Uber Eats Orders app once you grant it permission.
Give customers accurate delivery and pickup windows
Prep time will be automatically added based on your cuisine, but you can make additional changes in your Manager portal.
Manage multiple locations from your account
If you have multiple locations, you can view each one in your Manager portal under the Stores tab. To add additional restaurants, send us an email at firstname.lastname@example.org.
Update payment information to make getting paid easy
Select Payments, then go to Bank Account Details and click on Add. You’ll get paid weekly on Mondays, or you can go to Payout Frequency and choose to get paid daily.
Include your tax information to simplify tax season
Go to the Tax Documents page and click on the Tax Settings tab. Once there, you can also view your tax documents at any time.
Manage roles and permissions
Add your staff as users, then assign people to manage certain tasks. This is also where you can identify who can see what, including payment information. You can always reset your password here if needed.
Enable no-contact ordering for dine-in
Let dine-in customers view your menu and make an order directly from their phones. From Settings, click on Get QR Code. Then print your QR code and place it around your store, such as on tables or near the entrance.
Part 3: Setting up your storefront
Updating your storefront is the best way to catch people’s attention in the app. It’s what makes you stand out and what people see when they interact with your business.
“Our takeout and delivery business went through the roof, and Uber Eats was an absolutely key part of what happened to us.”
Jeffrey Merrihue, Owner, Heroic Italian
3 ways to step up your storefront
Update your Stories regularly
When you create a Story, you’ll show up near the top of the Uber Eats feed, so it’s a great way to introduce your restaurant, run a promotion, or feature a new menu item. To get started, click on Create a Story in your Manager portal.
Create a loyalty program
Loyalty programs are a great way to thank regulars, encourage repeat customers, and show up in the Deals section of the app. To set up and manage your loyalty program, click on Create Loyalty Program in your Manager portal.
Connect your Instagram
Let people eat with their eyes by connecting your store’s Instagram account to your Uber Eats storefront. Just click on Connect to Instagram under Settings in your Manager portal.
*Internal Uber Eats data. Results may vary.
**Based on global data for restaurants with fewer than 20 locations, that are non-POS integrated from 2019.
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