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Get Uber Direct: branded by you, delivered with Uber.

Offer on-demand delivery. No hidden charges.

Get started with Uber Direct

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Benefits of Uber Direct

Uber Direct is our white-label delivery solution that lets you offer on-demand delivery on your website or app. Use it to help delight your customers and build brand loyalty.

Fast and reliable

Get your customers what they want. At the tap of a button your customers can select express or same-day delivery. Delivered with Uber in minutes.

Seamless workflow

Place orders via the API or via the Uber Direct dashboard, or integrate through one of our channel partners. The Uber Direct API makes it easy to integrate with your existing order management system.

Tailored fees, no commissions

No commissions or hidden charges. Manage your delivery options without incurring the cost of your own delivery fleet. Stay in control of your brand and manage your customer data.

Choose the option that’s best for you

Select an integrated technology solution that works for your business. Switch whenever you want—Uber Direct can evolve to meet your delivery needs.

Option 1

Platform partners

For businesses offering any amount of deliveries per month

  • Activate through your existing POS, OMS, or other platforms for automated order processing
  • Easy onboarding
  • Technical integration through your platform partner
Option 2

Direct API

For businesses with 1,000+ deliveries per month

  • Integrate with the Direct API for automated ordering processing
  • Technical integration is required
Option 3

Direct dashboard

For businesses with less than 1,000 deliveries per month

  • Use the Uber Direct Dashboard for manual order processing
  • Easy onboarding
  • No technical integration

Already an Uber Direct customer? Log in here.

How Uber Direct works

Step 1:

Offer delivery through your channels

Provide your customers with multiple delivery options from your app, website, or phone channels.

Step 2:

Request delivery through our platform

Send delivery requests by connecting with your existing POS or OMS, using the Uber Direct dashboard, or integrating with the Uber Direct API.

Step 3:

Fulfill delivery orders

Once confirmed, get your products delivered based on your customers’ preferences. Share real-time updates, estimated time of arrival (ETA), and live location tracking with your customers by text.

Access technical support for troubleshooting. And resolve your customer issues quickly through Uber’s merchant support.

Choose the option that’s best for your business

Uber Direct dashboard.

Use the Uber Direct dashboard to create your account and start placing test trips. Fast and convenient onboarding flow. Start delivering immediately.

Uber Direct API.

The fast way to automate delivery requests when you have a high volume of orders. Seamlessly integrate directly with Uber, or through one of our preferred channel partners.

Meet the businesses growing with our platform

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