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Now available in the Uber Eats Manager app: Menu, Customer Insights, and Payouts pages
June 2025
At Uber, we’re committed to helping you grow your business through tools that help streamline operations and drive growth. One of the most powerful ways to achieve this is through ongoing improvements to the Uber Eats Manager app.
What’s new?
Three key features from the desktop experience—menu, customer insights, and payouts—are now available in the Uber Eats Manager app on iOS and Android. These updates bring added flexibility to how and where you manage your business.
Why this update?
We know you use the app to manage daily operations, especially while away from your store or a computer. Adding these features to mobile gives you faster access to critical tools so you can take action anytime, from anywhere.
Key benefits
- Update your menu on the go. Quickly edit item names, pricing, availability, and descriptions.
- Gain insight into your customers. Understand ordering behavior, trends, and retention directly from your mobile device.
- Stay on top of payouts. Check your current balance, payment history, and earnings breakdowns in just a few steps.
How to access
To manage your menu
Step 1: Select the Menu tab on the bottom of your screen
Step 2: Make edits to item names, prices, availability, and more
To explore customer insights
Step 1: Choose More in the bottom right
Step 2: Select Customer insights
Step 3: Review customer trends, ordering frequency, and retention
To view payouts
Step 1: Choose More in the bottom right
Step 2: Select Payouts
Step 3: Review your balance and payout history
What else can you do in the Uber Eats Manager app?
Receive notifications when something unexpected happens with your store
- Go to More > Account > Notification settings
- Toggle each notification type on or off
- Choose alerts for store status, connectivity issues, POS integration issues, canceled orders, missed orders, and inaccurate orders
Discover what customers think about your food, and reply to their reviews
- Go to More > Customer reviews
- Read and respond to customer feedback directly in the app
View order issues and dispute chargebacks
- Go to Quick actions > More > Order issues
- Review the issue details and determine whether they’re accurate before taking action
Review your sales data over a specific time period
- Go to the Home tab
- Get data on sales, orders, ticket size, operations, and customers
- Filter with preset date ranges, or create a custom date range by scrolling to the far right
Get the current status of all your stores
- Go to More > Stores
- Check the real-time status of all your store locations
Set holiday hours from anywhere
- Go to More > Stores and select a location
- Scroll to Store hours and choose Add to update or set holiday hours
- From this page, you can also:
- Pause or unpause orders
- Update pickup instructions
- Change your store’s cover image
- Edit packaging material info
Run a promotion or explore how a current one is performing
- Go to Grow at the bottom of the screen
- Then go to the Create campaign tab to launch a new promotion
- Visit the Campaigns tab to track redemptions, new customers, and sales
Set up or monitor an ad campaign
- Go to Grow > Create campaign to launch or edit an ad Then go to the Performance tab to monitor how your ads are performing
Partnering with us
As your business evolves, you deserve tools and a partnership that can scale alongside you. If an existing feature could work better, or if developing a new feature could help advance your business, we want to know.
Reach out to your partner or account manager or contact Support to share your thoughts. We’re here to help.
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