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PRODUCT UPDATES

See what we've been building

See what's new on Uber Direct. Newest product updates first, and what each one means for your orders.

Smiling worker hands a paper bag to a person in an Uber Direct jacket at a restaurant counter.
Uber Direct dashboard for Hudson Corner Kitchen, showing report type selection and refund options.

Sep 7, 2026

See refund details in your order reports

Order reports now break out refunds line by line- what was refunded, why, when, and whether it came from Uber or from you. And if Uber manages customer support for your stores, order reports are now available to you for the first time.

Highlighted 'Tax invoice' download button on a billing dashboard with upcoming auto-payment details.

Aug 25, 2026

Download your tax invoices from the Direct Dashboard

Your tax invoices now sit in the Billing tab, alongside your billing invoices, ready to download as a PDF. No more waiting days for someone to send it to you manually.

Uber Direct and Uber Eats account linking prompt for unified store management and shared access features.

July 3, 2026

Run your Uber Eats and Uber Direct stores from one place

Streamline your Uber Eats and Uber Direct store management. Link your Eats & Direct stores, manage stores without switching systems. Also get future benefits of other streamlined experiences automatically.

Uber Direct dashboard showing settings for managing item returns, with options to leave at customer's door or change preference.

June 15, 2026

Set delivery verification once across your organization

Choose a default verification method, like photo or signature, and every new delivery uses it automatically. Need something different for one delivery? - Override it right there when you create it.

Uber Direct dashboard showing report options for order history and refunds, with a toggle for including Uber Eats data.

June 10, 2026

Store admins can now access reports for their own store

Running reports used to require org admin access. Store admins can now do it themselves, without needing to go through anyone else.

Uber Direct dashboard for McDonald's, showing settings for single sign-on and SCIM user management options.

June 1, 2026

Secure access with Single Sign-On

Turn on Single Sign-On so employees sign in with the login your company's identity system already manages. There's no separate Uber Direct password to remember, reuse, or lose track of after someone leaves.