As an additional benefit if you enroll in the Premium plan, Uber will reimburse your Marketplace Fee if you do not receive at least 20 orders in a month, for the first 3 months. This benefit is applicable to orders delivered with delivery people in Uber’s network and the pickup sales channel.
To qualify for this benefit in a given month, you must have fewer than 3 cancellations or missed orders, and you must be online on Uber Eats at least 95% of your store hours indicated in Uber Eats Manager.
For purposes of reimbursement eligibility, orders will be tracked only after the first full month on the platform, and reimbursement amounts will be paid on the first week of the calendar month after the month you qualified for reimbursement. For example, if you join Uber Eats with the Premium plan on January 15, Uber will begin tracking the minimum 20 orders/month on March 1, with Marketplace Fee reimbursements to be made on April 1, if applicable.