Uber Report: The new brand builder
On-demand delivery as a core business driver
Key findings in the report
of consumers expect express delivery as an option
of consumers say that a company lost their business because they didn’t offer express delivery
of consumers are more likely to continue ordering from companies that offer express delivery
Get delivery statistics to inform your on-demand strategy
On-demand delivery has become a crucial tool for businesses to build customer loyalty. Nailing the last mile of the customer journey provides a strategic opportunity for businesses of all sizes to increase their bottom line and win over customers. It’s no longer just table stakes but inextricably tied to product and customer satisfaction.
In this report from Uber and Edelman, get data to understand what customers expect from your business when it comes to on-demand delivery, especially express delivery (within 2 hours), including:
- How it influences their repeat purchase decisions
- How it affects their online shopping cart behavior
- How they feel about features such as real-time tracking
Plus, get the inside scoop on what the next generation of shoppers, GenZers, expects from your brand.
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