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Top Eats recognizes great quality restaurants

Top Eats recognizes restaurants that consistently go above and beyond to provide great value for customers. With the new quality score, now get more out of being Top Eats.

How to earn Top Eats

Top Eats is now part of the new quality score benefits. Local restaurants that earn a Great score or above at the start of the month will unlock a Top Eats badge based on performance over the previous month.*

Become a Top Eats restaurant with your quality score

To become Top Eats, achieve a Great score or above by reaching the goals shown in Uber Eats Manager for each of the metrics below at the start of each month. Metrics are assessed based on performance over the previous 28 days.

Operational excellence

How consistently reliable, timely, and accurate your orders are

Menu details

How your menu highlights items with photos and/or descriptions

Ratings

How much customers love your store based on its average customer rating

How closely your delivery menu prices on Uber Eats align with your in-store prices

Stand out in the app with Top Eats

The Top Eats badge shows customers you’re one of the best restaurants on Uber Eats

Be featured in carousels and sections of the app only for top-quality restaurants

Get discovered more easily by customers searching for high-quality, reliable restaurants

Unlock benefits to propel your business

As your quality score increases, you’ll unlock benefits and recognition in the app that help boost your business. See an overview of some of the benefits you can unlock at each tier below. Check Uber Eats Manager for a full list of your benefits. Benefits are subject to change.

Unlock benefits to propel your business
Top Benefits

Poor red diamond

Fair yellow diamond

Good green diamond

Great dark green diamond

Excellent blue diamond

Eligible for running offers

Eligible for running ads

Placement in special carousels in the app

Discounts on offer fee

In-app recognition to highlight great quality

Enhanced chargeback support

Offer fee waived

Frequently asked questions

  • The quality score introduces new criteria to achieve Top Eats. Now, stores that reach a Great quality score or above will unlock Top Eats. To reach a Great quality score or above, meet the goals shown for Great in Uber Eats Manager for the following metrics: operational excellence, menu markup, menu details, and rating. Learn more here.

  • Log in to Uber Eats Manager and navigate to the Quality Score page. There you'll see the quality score for individual stores. Stores with a Great quality score or above will achieve Top Eats, along with other benefits for the tier each month.

  • Restaurants that achieve Top Eats will get recognizd in the app with Top Eats badge, special placement in a carousels dedicated only for Top Eats restaurants, and get highlighted as a Top Eats restaurant in additional surfaces like the Pickup map, order checkout, and more. Achieving Great unlocks a discount on the offers fee.

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*The quality score is measured at the individual store level (even if you have several store locations) and aggregates performance across key areas of delivery, which depending on your tier may include metrics for: menu markups, operational excellence, menu details, ratings, and use of more sustainable packaging (in markets where applicable). Your restaurant’s aggregate score will correspond to one of the quality score tiers viewable in Uber Eats Manager. Your quality score is reassessed monthly and each store's tier may move up or down based upon its performance in the key areas on a monthly basis. Under each tier your store will have access to certain benefits and tools, which are viewable in Uber Eats Manager. Benefits at each tier are subject to change. For those stores in the “Excellent” tier, the specific benefits provided under monetary incentives may vary from time to time, and may not include each possible monetary incentive benefit in any given month. Stores ranked in the “Poor” tier will receive no quality score benefits and may no longer be able to access some marketplace tools previously available to them. Additionally, stores that remain in the “Poor” tier for multiple months will receive outreach from Uber; if, following outreach efforts from Uber to improve the quality score, a store remains in Poor tier thereafter, the store will be at risk for being removed from the Uber Eats Marketplace in Uber’s discretion. Uber Eats may change this program, ranking tiers, and corresponding scores for each tier at any time at its discretion. For more details, view the Quality Score tab in Uber Eats Manager.