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Get Uber Direct: branded by you, delivered with Uber.
Offer on-demand delivery. No hidden charges.
Benefits of Uber Direct
Uber Direct is our white-label delivery solution that lets you offer on-demand delivery on your website or app. Use it to help delight your customers and build brand loyalty.
Fast and reliable
Get your customers what they want. At the tap of a button your customers can select express or same-day delivery. Delivered with Uber in minutes.
Seamless workflow
Place orders via the API or via the Uber Direct dashboard, or integrate through one of our channel partners. The Uber Direct API makes it easy to integrate with your existing order management system.
Tailored fees, no commissions
No commissions or hidden charges. Manage your delivery options without incurring the cost of your own delivery fleet. Stay in control of your brand and manage your customer data.
Choose the option that’s best for you
Select an integrated technology solution that works for your business. Switch whenever you want—Uber Direct can evolve to meet your delivery needs.
Platform partners
For businesses offering any amount of deliveries per month
- Activate through your existing POS, OMS, or other platforms for automated order processing
- Easy onboarding
- No technical integration
Direct API
For businesses with 1,000+ deliveries per month
- Integrate with the Direct API for automated ordering processing
- Technical integration is required
Direct dashboard
For businesses with less than 1,000 deliveries per month
- Use the Uber Direct Dashboard for manual order processing
- Easy onboarding
- Technical integration is required
Already an Uber Direct customer? Log in here.
How Uber Direct works
Offer delivery through your channels
Provide your customers with multiple delivery options from your app, website, or phone channels.
Request delivery through our platform
Send delivery requests by connecting with your existing POS or OMS, using the Uber Direct dashboard, or integrating with the Uber Direct API.
Fulfill delivery orders
Once confirmed, get your products delivered based on your customers’ preferences. Share real-time updates, estimated time of arrival (ETA), and live location tracking with your customers by text.
Access technical support for troubleshooting. And resolve your customer issues quickly through Uber’s merchant support.
Choose the option that’s best for your business
Uber Direct dashboard.
Use the Uber Direct dashboard to create your account and start placing test trips. Fast and convenient onboarding flow. Start delivering immediately.
Uber Direct API.
The fast way to automate delivery requests when you have a high volume of orders. Seamlessly integrate directly with Uber, or through one of our preferred channel partners.
Meet the businesses growing with our platform
“We want control of our retail experience from start to finish, in-store and online. We chose Uber Direct for same-day deliveries because we know they will deliver an excellent experience that fits with our brand.”
Adrian McKenzie, Senior Manager of eCommerce, EB Games
“Uber Direct makes it easier to deliver to our loyal customers who order directly from our website or app.”
—Jarrod Bravo, Director of Operations, Salad House
Already an Uber Direct customer?
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