Just go to t.uber.com/adm-eats.

1. Go to Uber Eats Manager.
2. Choose Forgot your password?
3. Enter your email address and select Next.
4. You’ll receive an email through which you can reset your password.

After receiving their order, a user can rate their satisfaction on a scale of one to 5 stars in the app. The average of the users’ ratings is shown to other users when they view your business in the Uber Eats app.

Under “Restaurant” in the Feedback tab, you can find the overall level of user satisfaction over the last 90 days. Your overall rating is categorized based on your performance at each star level.

In addition, you can see individual reviews, how the user received the order (if you offer pickup), and associated comments by tenure.

1. Go to Uber Eats Manager.
2. In the sidebar, select Feedback.
3. Choose the request to reply.
4. A text section will pop up where you can reply or provide a discount voucher.

We encourage you to read each of the ratings and reply with a short message to let your users know that their opinion is important to you.

1. Go to Uber Eats Manager.
2. In the sidebar, select Reports.
3. Choose the Request reports button at top right.
4. Select the type of report you want to download:

• Payment details: Includes information on total earnings, total for each order received, and payment dates.
• Top incorrect items: Includes information about refunds related to items that were incorrectly shipped on orders.
• Inaccurate orders: Includes information about refunds related to inaccurate completed orders.
• Order history: Includes an overview of the orders you’ve received on Uber Eats.
• Downtime: Provides an hourly breakdown of how many minutes you were not online in the app.
• Rider and delivery partner feedback: Includes feedback on orders that users have received and feedback from delivery partners after your business has delivered the orders.
• Menu item feedback: Contains specific ratings and comments for each of the dishes your merchant offers.

1. Go to Uber Eats Manager.
2. In the sidebar, select Payments.
3. Enter your information in the “Bank account details” section.

1. Choose the Add user button.
2. Enter the email address of the person you want to give access to.
3. The email owner will receive a notification in their inbox so they can generate their own password and enter the admin portal.

You can revoke access at any time by going to the 3 dots that appear to the side of the email address you wish to delete and selecting Delete.

You’ll receive your payment every week once you have entered your banking and tax information. Payments roll over 1-3 business days after your weekly cutoff, which is Mondays at 4:00am. This may vary by bank. This type of payment is free of additional costs.

To have a detailed report of your weekly payments, we recommend following these steps:

• Go to Uber Eats Manager.
• Navigate to the Payments tab.
• Select Reports.

This way, you can get a detailed report on your sales during the week.

If you need additional help on this matter, please reach out to our Support team through WhatsApp or phone call.